The Celine

My experience at The Celine Apartments has been nothing short of a nightmare. Despite initially being excited to move into what was advertised as a gated community, the reality has been far from satisfactory. Management Incompetence: It took over 5 months of constant back-and-forth communication for the management to remove a collection from my credit report that did not even belong to me. Instead of owning up to their mistake, they suggested my identity was stolen, despite no evidence supporting this claim. This negligence tanked my credit, and it still hasn't fully recovered. Maintenance Nightmares: While they have no issue collecting rent promptly, the same cannot be said for addressing maintenance requests. It's baffling that work orders submitted through the same portal used for rent payments consistently go ignored. It took a staggering 6 months for a simple toilet repair in our master bathroom, despite paying for a two-bedroom, two-bathroom unit. Facility Failures: The advertised gated community turned out to be a farce, as the gates never work. Security is practically non-existent, evidenced by the fact that someone was shot through a wall since our move-in. The pool, a supposed amenity, is rarely open even in the sweltering summer months. Landscaping maintenance is virtually non-existent, contributing to the overall shabby appearance of the complex. Apartment Quality: The apartment itself is a testament to poor craftsmanship. Baseboards and trim don't align, AC vents hang loosely from the walls, and multiple maintenance issues such as malfunctioning outlets, broken bathroom fans, and frequent AC freezing have been left unaddressed. Mold in the AC coils, as proven by at home mold tests- that has yet to be addressed. Safety and Security Concerns: Stray cats roam freely, and there have been no efforts to trap or neuter them. Moreover, dog owners allow their pets to roam off-leash, posing a threat to residents and their leashed pets. Inadequate lighting at night further compounds safety concerns. In hindsight, I deeply regret choosing to reside in The Celine. The lack of accountability from management, coupled with subpar facilities and safety hazards, make this complex wholly unsuitable for anyone seeking a peaceful and secure living environment. If breaking the lease were financially feasible, I would have done so without hesitation. Prospective tenants beware: The Celine is a ticking time bomb of maintenance issues, safety hazards, and management incompetence. Save yourself the headache and look elsewhere for a place to call home. I would never have left a review if they didn't ask me for one.
Mar 16th, 2024

A Disaster ... My experience at The Celine Apartments has been nothing short of a nightmare. Despite initially being excited to move into what was advertised as a gated community, the reality has been far from satisfactory. Management Incompetence: It took over 5 months of constant back-and-forth communication for the management to remove a collection from my credit report that did not even belong to me. Instead of owning up to their mistake, they suggested my identity was stolen, despite no evidence supporting this claim. This negligence tanked my credit, and it still hasn't fully recovered. Maintenance Nightmares: While they have no issue collecting rent promptly, the same cannot be said for addressing maintenance requests. It's baffling that work orders submitted through the same portal used for rent payments consistently go ignored. It took a staggering 6 months for a simple toilet repair in our master bathroom, despite paying for a two-bedroom, two-bathroom unit. Facility Failures: The advertised gated community turned out to be a farce, as the gates never work. Security is practically non-existent, evidenced by the fact that someone was shot through a wall since our move-in. The pool, a supposed amenity, is rarely open even in the sweltering summer months. Landscaping maintenance is virtually non-existent, contributing to the overall shabby appearance of the complex. Apartment Quality: The apartment itself is a testament to poor craftsmanship. Baseboards and trim don't align, AC vents hang loosely from the walls, and multiple maintenance issues such as malfunctioning outlets, broken bathroom fans, and frequent AC freezing have been left unaddressed. Mold in the AC coils, as proven by at home mold tests- that has yet to be addressed. The city code compliance is interested in this however. Safety and Security Concerns: Stray cats roam freely, and there have been no efforts to trap or neuter them. Moreover, dog owners allow their pets to roam off-leash, posing a threat to residents and their leashed pets. Inadequate lighting at night further compounds safety concerns. In hindsight, I deeply regret choosing to reside in The Celine. The lack of accountability from management, coupled with subpar facilities and safety hazards, make this complex wholly unsuitable for anyone seeking a peaceful and secure living environment. If breaking the lease were financially feasible, I would have done so without hesitation. Prospective tenants beware: The Celine is a ticking time bomb of maintenance issues, safety hazards, and management incompetence. Save yourself the headache and look elsewhere for a place to call home. I would never have left a review if they didn't ask me for one.
Mar 13th, 2024

Janette, Flow, & the rest of the office made sure I was secure. I have nothing but positive things to say about The Celine. I honestly didnt know I was gonna qualify but they made sure I got some housing. Its quiet & peaceful, affordable as well, & extremely accommodating. I have no regrets & Im truly thankful to be In year lease at The Celine. Also its no roaches, no rats, the super & maintenance men are next level & efficient. You cannot go wrong with this place if you choose it, itll provide you with comfortable living.
Mar 11th, 2024

I'm trying to figure out why no 1 never answers the phones in that office.. IT'S ABSURD
Feb 23rd, 2024

This place is the best apartment complex, hands down!!! Caela and Jannet definitely went above and beyond to help me. Definitely recommend to anyone looking for a new apartment!!!!
Feb 20th, 2024