HomeTowne Studios Houston - West Oaks

Chamber Rating

3.0 - (671 reviews)
211
62
118
77
203
Read Our 671 Reviews

Chamber Rating

3.0 - (671 reviews)
211
62
118
77
203
  • Cescley Godley


    Mar 31st, 2024

  • Brian Lubs


    Feb 11th, 2024

  • Gary Goodrum

    Best hotel ever. Manager is awesome Ericka rocks!
    Jan 22nd, 2024

  • Houston Living

    I truly have not had any issues with my stay - So glad I came across this place when I did. In a way it has become my safe haven and prevented me from sleeping on the streets. With their great pricing I've been able to renew every week and still build my finances to get back on my feet. They've been accommodating since I checked in and very respectful and nice. Close to great restaurants and convienence stores. A few cons and why I did not rate a 5 Star. 1. The elevator has only worked once and I've been here for over 2 months. Even when it did work, it does not seem all that safe to ride as it was shaking and bouncy and took forever for the doors to open (I almost panicked lol). It's sad seeing the elders have to walk up all those stairs too and people struggle to bring bags of food or their belongings up the stairs. I have had some great people who are also renting a room help bring my stuff upstairs sometimes 2. The feeding stray animals and leaving human food out on the floor (only saw this on the first floor).. I have dogs and they have sensitive stomachs, I try my best to look out for food and garbage but have run into issues where my dog started choking on a huge bone that was tossed in the grass. Also it attracts bugs and rodents. I love that we love the fur babies but some cat food from the dollar store or nearby gas stations would suffice. 3. People letting their dogs poop on the actual pavement of the parking lot... That says enough in itself and truly the hotel can't be held responsible but maybe stricter rules or supplying a dog bag station would maybe help. 4. The Wifi speed might as well not exist. Wayyyy to slow for any remote worker. I work 100% remote and I don't use many programs or software but it legit has taken an hour for a YouTube video to load. I had to go spend $120 at tmobile for a hot-spot just so I wouldn't get fired from my job.
    Mar 1st, 2024

  • Mya Reeves

    Someone tried to break in my car here and the guy on duty couldnt be bothered to check the camera because he got off an hour and a half after it happened. Im 100% sure it was one of the guests at the hotel that was watching me and followed me around back because I drove to the wrong side and he watched me. Tall black man with a red camouflage hoodie on. I know he was staying at the hotel because I watched him come from upstairs but they were all sitting in the parking lot with the doors open as if they were scoping out the parking lot. After I drove around back and went inside, I came back to my car and someone tried to open it with a crowbar. When I was leaving, there was another tall black man with a black hoodie on that tried to quickly approach my car from behind. I dont know if he was trying to rob me or steal the car or what, but I had to swerve out of the parking lot for my safety. He briefly chased after the car on foot. He probably wanted to steal the entire car. Dont come here. Dangerous men stay here and you will have no recourse.
    Feb 10th, 2024

Read Our 671 Reviews

About
HomeTowne Studios Houston - West Oaks

HomeTowne Studios Houston - West Oaks is located at 2130 S Texas 6 in Houston, Texas 77077. HomeTowne Studios Houston - West Oaks can be contacted via phone at 832-529-3783 for pricing, hours and directions.

Contact Info

  •   832-529-3783
  •   (281) 679-1713

Questions & Answers

Q What is the phone number for HomeTowne Studios Houston - West Oaks?

A The phone number for HomeTowne Studios Houston - West Oaks is: 832-529-3783.


Q Where is HomeTowne Studios Houston - West Oaks located?

A HomeTowne Studios Houston - West Oaks is located at 2130 S Texas 6, Houston, TX 77077


Q What is the internet address for HomeTowne Studios Houston - West Oaks?

A The website (URL) for HomeTowne Studios Houston - West Oaks is: https://www.redroof.com/extendedstay/hometownestudios/property/TX/Houston/HTS1041?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_HTS1041


Q How is HomeTowne Studios Houston - West Oaks rated?

A HomeTowne Studios Houston - West Oaks has a 3.0 Star Rating from 671 reviewers.

Related Categories

Ratings and Reviews
HomeTowne Studios Houston - West Oaks

Overall Rating

Overall Rating
( 671 Reviews )
211
62
118
77
203
Write a Review

Cescley Godley on Google

image

Business Response on Google Apr 4th, 2024
Dear CescleyWe at the HOMETOWNE STUDIOS HOUSTON - WEST OAKS are disappointed to have earned your poor scoring of 2/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Brian Lubs on Google

image

Business Response on Google Feb 22nd, 2024
Thank you for taking a moment to leave a review, Brian. The staff and I at the HOMETOWNE STUDIOS HOUSTON - WEST OAKS appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Gary Goodrum on Google

image Best hotel ever. Manager is awesome Ericka rocks!

Business Response on Google Jan 14th, 2024
Thank you, Gary, for taking the time to share your feedback regarding your experience at the HomeTowne Studios Houston - West Oaks. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our awesome Manager. I will make sure to share your comments with Ericka and the rest of our team. At Red Roof, we always enjoy hearing about the lasting impression our staff left on our guests.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Houston Living on Google

image I truly have not had any issues with my stay - So glad I came across this place when I did. In a way it has become my safe haven and prevented me from sleeping on the streets. With their great pricing I've been able to renew every week and still build my finances to get back on my feet. They've been accommodating since I checked in and very respectful and nice. Close to great restaurants and convienence stores.
A few cons and why I did not rate a 5 Star.
1. The elevator has only worked once and I've been here for over 2 months. Even when it did work, it does not seem all that safe to ride as it was shaking and bouncy and took forever for the doors to open (I almost panicked lol). It's sad seeing the elders have to walk up all those stairs too and people struggle to bring bags of food or their belongings up the stairs. I have had some great people who are also renting a room help bring my stuff upstairs sometimes
2. The feeding stray animals and leaving human food out on the floor (only saw this on the first floor).. I have dogs and they have sensitive stomachs, I try my best to look out for food and garbage but have run into issues where my dog started choking on a huge bone that was tossed in the grass. Also it attracts bugs and rodents. I love that we love the fur babies but some cat food from the dollar store or nearby gas stations would suffice.
3. People letting their dogs poop on the actual pavement of the parking lot... That says enough in itself and truly the hotel can't be held responsible but maybe stricter rules or supplying a dog bag station would maybe help.
4. The Wifi speed might as well not exist. Wayyyy to slow for any remote worker. I work 100% remote and I don't use many programs or software but it legit has taken an hour for a YouTube video to load. I had to go spend $120 at tmobile for a hot-spot just so I wouldn't get fired from my job.

Business Response on Google Feb 29th, 2024
Dear Houston Living,Thank you for taking the time to complete our guest survey. I appreciate your 3/5 after your stay at our HomeTowne Studios Houston - West Oaks. You've indicated that you found your stay to be safe and convenient, however, issues you've brought to our attention regarding the elevator, the feeding of animals, animal droppings on the pavement and poor WI-FI are regrettable to hear. As per policy, we advise our pet owners to be considerate and clean up after your pet. However, it seems like this is not being honored. Nevertheless, we appreciate your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a more comfortable stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Mya Reeves on Google

image Someone tried to break in my car here and the guy on duty couldnt be bothered to check the camera because he got off an hour and a half after it happened. Im 100% sure it was one of the guests at the hotel that was watching me and followed me around back because I drove to the wrong side and he watched me. Tall black man with a red camouflage hoodie on. I know he was staying at the hotel because I watched him come from upstairs but they were all sitting in the parking lot with the doors open as if they were scoping out the parking lot. After I drove around back and went inside, I came back to my car and someone tried to open it with a crowbar. When I was leaving, there was another tall black man with a black hoodie on that tried to quickly approach my car from behind. I dont know if he was trying to rob me or steal the car or what, but I had to swerve out of the parking lot for my safety. He briefly chased after the car on foot. He probably wanted to steal the entire car. Dont come here. Dangerous men stay here and you will have no recourse.

Business Response on Google Feb 26th, 2024
Hi Reeves,Thank you for taking the time to write a review of your stay at the HOMETOWNE STUDIOS HOUSTON - WEST OAKS. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely,OnielRedRoof ManagementRediresponse Specialist

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Overall Rating
( 671 Reviews )
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