Verizon Wireless Near Me

one of the workers was rude to my boyfriend and I for literally no reason. he actually raised his voice at us a little bit. we were shocked and just wanted to leave and n ... more

Very poor customer service.

The employee wasn't very knowledgeable. I went with my mother to help her. Tried to get my mother to buy a new charger when she didn't need one. Told her they didn't make ... more

After being on the phone with Verizon for hours, they told me to go to this location to get help. I go in and check in and the manager Jorge comes up and I explain my sit ... more

Worst customer experience Ive ever had, specifically from Melissa. I was explaining a mistake on the stores end to corporate customer service over the phone and was told ... more

She was very helpful

Pushy staff unwilling to do research and very expensive compared to other cell phone services!

I had quite a bit of questions, and the associate answered each one. I even paid off two of my phones and the associate helped me get my new phone full coverage, especial ... more

Natasha Wonderful people. Best service ALWAYS. I drive a little out of my way just to come here to get the best service & have helpful & knowledgeable people help me with ... more

Fast, Excellent service!

The young assistant had misinformed me on every aspect of my phone upgrade. Alls she wanted to do was check the box. Been extremely frustrated since my purchase end of Ja ... more

Every time I come here the people here try to run you off unless they are taking more money. You can feel the laziness in the store set up and the rude ladies running the ... more

The staff and manager here are unbelievably nice and respectful people. They took the time to understand and help my family and I out, even though it took a while. Our te ... more

The staff at this store were extremely helpful. Chris and Zach both helped my family with an issue we were having. They guided us through many options from troubleshootin ... more

Amazing store! I recently moved up here and had to switch carriers. The manager, John, was incredibly patient and clear while explaining the plans available. He was certa ... more

Jared made it easy to switch from ATT to Verizon

Good sense

The guys at this location were very helpful, both Bryce and Sage, were very friendly and explained all the available promotions to my husband and I on different occasion' ... more

Becoming a Business owner brings along a lot of task everyday. So to have an Account Manager like Steven Carson to quickly access, manage, and process requests needed wit ... more

Just talked to my 80 year old grandma she needed help with her phone associate told her to go to a public Library ... (was upset about her email) said prior she has ... more

They are super quick and resolved my issue.

Benn Barber was amazing from start to finish. The depth of knowledge of the system/Technology and how to navigate problems and issues turned what couldve been a major ob ... more

Amber Moore was the greatest. She helped with painful transition that none of the Verizon tech over the phone could do. She stayed after store hours and helped me finaliz ... more

Customer service is beyond bad

Just switch over to version placed a phone order, went to pick up at store 35minutes later (as told by associate.) rep said everything was all set on my end just waiting ... more

Went to this branch. Worked with Mark and he was fabulous. Personal and approachable. He is an asset to your company. Thank you Mark.

Great people.

Friendly and helpful.

Gotta fast charger with 6' cord. Clean store and friendly staff.

Great service! We had a lot to do with our phones and they were very patient, friendly and understanding.

Staff does not care! One of the worst customer service Ive ever experienced.

Trying to schedule an appt and can't get past the robo assistant who is uselessly sending me links to the Verizon Web page. Very annoying. Guess I'll just show up, wait ... more

You have an amazing staff

Amazing job Jake, Kenzie and Parker. Perfect place to stop to get you cell phone/technology needs taken care of. Appreciate your kindness, patience, knowledge, and expert ... more

Devon, the manager was a real douche bag. Not knowledgeable and unwilling to give pertinent information.

Mario did an awesome job on taking care of what I needed, I went in and out in less de 10 minutes, he is very professional and knowledgeable about what he does

Deserve a 0. Their incompetence cost us 2 grand. Can't find their keister with both hands.

I bought a Samsung galaxy s 23 ultra phone, I wanted to change the phone to 24, they offered 200 dollars for my phone, and I bought it for 1480 dollars 5 months ago, they ... more

kowledgeable staff, Ed was very helpful when I visited.

Helpful! Easy going laid back

This is really just a review for Devin. He's the man. Not sure why rest of staff was avoiding me but Devin came right up to me as soon as he was done with another custo ... more

Rude as heck. The woman with blondish hair almost neck length treated me like Gestapo. She fits the warden position well.

Muhammad is the best he got me the best deal I just switched from AT&T that I only had for 3 months .Thank you Muhammad you have made my life easy..

The standards of Verizon are seriously slipping. I've been with Verizon for well over 20 years. We came in to exchange an old phone for a new phone. The guy in the sto ... more

Very Good Service. RJ and Shine were very helpful.

Knowledgeble employees will guide you well for any needs

I brought my mom in to upgrade her phone and Jason was awesome. He really was patients, kind, and very helpful. Jason is the epitome of great customer service and support ... more

I went in today with my family to take advantage of one of the upgrades we had available on our account, and get some general troubleshooting help for one of our other de ... more

Figured out I'm eligible for discount from chat conversation with Verizon customer representative and went to this location to apply for it. But store rep. could only se ... more

The service was top notch, gracious with a smart man. I felt very well taken care of. Ive been with Verizon for almost 30 years. Thanks Gian!