Verizon Wireless Near Me

Terrible GM. Very inconsiderate of her customers time, her employees time and for sure any potential new hires. Will not show up to work when she says and will skip out o ... more

Horrible customer service!!! If I could return my purchase without having to pay for them to put it back on the shelf I would! Asked for assistance to set up my new phone ... more

Wow, they did a great job. The store manager. I'm extremely satisfied. Thank you

Trying to cancel my deceased parents wireless service. Cant get anyone on the phone at Verizon forever. In the day I finally do, it takes 20 mins for the rep to tell me I ... more

0 star if possible. Staff is very incompetent and the manager Leah is extremely rude, condescending, & lacks proper interaction skills. How are you a manager and working ... more

In and out service....Helpful and very informative staff . Appreciate the customer service and I love the new phone .

Bought a phone 2nd hand and it was a headache to get service.... I came to Verizon and got the upmost respect and services from everyone in the place...they don't pressur ... more

Terrible customer service. Carlos lied about multiple things dealing with promotions, said to text him to remove the deals after 60 days. Spoke to 800 number for Verizon ... more

Dwayne was super helpful when we came in to switch over from our other service provider and open a business account. He was very patient and friendly. One of the best exp ... more

The majority of the workers here are horrible. They are the worst. Go to any other verizon store. Thank God I changed to att

Review: After months of attempts to resolve a billing issue since switching from Cricket Wireless to Verizon in July, thanks to Verizon representatives Char and manager ... more

I received a Samsung Z Flip phone from Verizon. After just a few days the screen stopped working: 90% of the phone was covered in black blotches and the touch screen was ... more

Worst service ever. They rather spend time on there phones or talking to the security guy. Like come on, it's no wonder people are leaving Verizon. Is the manager even tr ... more

Went to this branch. Worked with Mark and he was fabulous. Personal and approachable. He is an asset to your company. Thank you Mark.

Very poor management with low class customer service skills, needed help with an issue, woman manager said I can't help with that. When I mentioned I worked for Verizon b ... more

100% do not buy a phone from this corporate location. They are super confident because they are there to steal your sales. Long story short, I wanted to add a line for my ... more

Great customer service.

Jonathan at this store was very helpful will be back and he gives me more hope in verizon. Great guy. Aka miracle man

Worse customer service Ive ever experienced at any Verizon store across the country almost 20 years as a customer, Im reconsidering my provider

St nick, the

Sales associates in this location do not care about sales. They need more training in sales, product knowledge and service knowledge. Management does not help either. Poo ... more

Trying to schedule an appt and can't get past the robo assistant who is uselessly sending me links to the Verizon Web page. Very annoying. Guess I'll just show up, wait ... more

I havent had Verizon since November 2023 and has been nonstop emails and phone calls about payment from them since then, I dont owe them anything but after months of emai ... more

Customer service is beyond bad

Long wait...1 customer service person....

Benn Barber was amazing from start to finish. The depth of knowledge of the system/Technology and how to navigate problems and issues turned what couldve been a major ob ... more

E X C E L L E N T KNOWLEDGABLE & HELPFUL STAFF Isaiah was the best

Unfortunately there aren't many Verizon stores in the Providence area, so we get what we get. That said, "Tai" at the Seekonk Verizon store was probably one of the worst ... more

The staff at this store were extremely helpful. Chris and Zach both helped my family with an issue we were having. They guided us through many options from troubleshootin ... more

This Verizon store is a joke the worst customer service around when I come to help with you phone . They are very cold and not friendly at All

Very good customer service

Ok

Raises bills without warning

Outstanding customer service

Elli was awesome; she helped my wife find a solution for her stolen phone. She was very knowledgeable and well-experienced in carrier services and number porting. She off ... more

Very courteous an service was excellent

Great experience! Both Rachel and Hope were very patient, knowledgeable and helpful.

I went in there earlier in the week to see how long it would take to get and set up our new phones and they told me it would be very quick, around 30 minutes. It took ove ... more

Gave me the wrong password and wrong or changed phone number to call them back. He said call Artic Tech Solutions/Roger. I couldn't connect my TV to Verizon thanks to lac ... more

We came here today at Virizon 2:15pm and trying to close our account because we are going out of the country for a year and Justin was the one who help us. His not very h ... more

I bought alot of things here but the employees are killing it for me, may find a new store

Becoming a Business owner brings along a lot of task everyday. So to have an Account Manager like Steven Carson to quickly access, manage, and process requests needed wit ... more

Greeted this person twice when I entered this Verizon location and they looked right past me to greet another person. Later I asked this person did they work here and the ... more

Watched customers that came after me go before me 4 employees standing around while the other two work this is a joke horrible customer service and tbh Ill be canceling V ... more

Dudes were very nice and the dude with the mullet fixed my phone with a nice inviting attitude!

The rudest service ever. There was an associate who literally yelled at me. Wow! The customer service has really gone down. They used to be helpful.

Have been a customer for many years and have always received excellence service.

Very helpful when setting up my phone

Kayla the absolute worst! I don't know if she's going through an identity crisis but the level of customer service is horrible I said to be in the position to motivate s ... more

Got me in and out quickly with all the accessories I needed. Line was short and someone helped me as soon as they were available. They had the case and screen protectors ... more