Budget Car Rental

Feb 17th, 2024

Do not rent from here!! We were charged $500 in miscellaneous fees and no one can even tell us why. Customer service is useless in the matter. Save yourself the hassle and rent somewhere else!
Jan 30th, 2024

Rented a car from budget. They got my drop off date wrong. And charged me an additional day. They would not make the adjustment. Don't rent from budget unless you want a surprise on your credit card bill.
Dec 20th, 2023

Great experience. No problems before or after.
Dec 12th, 2023

I rented a car from them at JFK (I will absolutely file a complaint about THAT experience but it is not for this review). I had until 7 pm to return the vehicle to this location and I came there at 5pm an returned the car after making 3 circles around the airport trying to figure out where to go. Since I had an absolutely terrible experience for the past 24 hours with this company, I already knew what to expect and went in handed the guy the key and asked for a confirmation receipt that I dropped off the vehicle. He said I would get it in an email within an hour. I said I would like to receive one right now. He said I would get it in an hour. I said again I need the confirmation now. You get the idea. I asked what if I dont receive it, he said call customer service. Now I had an absoutely terrible experience with their customer service 3 times within the past 12 hours so I already knew they would be of 0 help. But there was lliterally NO way to get a confirmation receipt out of that guy which Im pretty sure is illegal and will be reported to authorities and of course disputed with my credit card company because I already expect to be charged for extra days, because as expected, I did not receive the receipt still and its past 10pm. If you are considering renting a car from Budget, please do yourself a favor and just pay more at a well respected rental company such as Hertz or Enterprise. NEVER AGAIN!
Dec 4th, 2023