Avis Car Rental

The interaction with the the gentlemen at the counter with the long beard and painted nails was absolutely horrendous on 2 separate occasions. The manger watched as her employee was being very sarcastic about a situation the occurred yesterday as a result of there misunderstanding of there own policies. As a result of this we took our business to there rival National which had amazing customer service and provided a better rate after hearing our situation!!
Jun 19th, 2023

Cars could be a bit cleaner, rented from here 2 times both times the cars seamed like they were just wiped down and not cleaned. This most recent there was a film on the driver's window that I could not tell you what it was.
Jan 21st, 2023

Horrible. Baton Rouge literally has no professionalism.
Dec 18th, 2022

The rental experience isnt great. We requested a Chrysler Pacifica like we do from Enterprise. They made us drive to New Orleans Avis in a greasy ashtray of a car, and the Pacifica was outdated and full of dog hair. Use Enterprise. Skip Avis.
Sep 24th, 2022

Had to get new vehicle due to service light coming on in the first vehicle. I accidentally left my bag in the car. Came back to check the lost and found. Drove past the maintenance lot to see that my bag was open and some of my things were on the ground and in the trash. I walked up to a gentleman and inquired about my 400 Bose earbuds (they had been removed from the bag) he proceeds to cuss me out and call me names. Filed a police report. They couldnt do anything. Managers at Avis seem to think that its not their problem to deal with. Even-though it is policy for employees to turn in items they find left in the vehicle. The lack of help and concern with my problem from Avis corporate and the management team at this location tells me That they must condone this type of behavior from their employees. This team is not to be trusted. I would not use this location again I will not recommend this location again.
Aug 12th, 2022