Baton Rouge, LA Car Rental Agency

The staff went out of their way to locate a specific car for my rental. Had to extend the contract, which was so simple to do online. Both the Check Out & Rental staff ... more

Piss poor management. Don't go if you need a car

Emerald aisle is the best experience in the industry. Always book personal and work travel through National.

The customer service was outstanding. It seems that in these days there is no customer service, I cannot remember his name, but he was great. I did feel bad this his arm ... more

Reserved a moving truck 6 weeks in advance to be told they didnt have a truck or record of our reservation despite have a confirmation number. Employee became hateful whe ... more

My go to location. Herbie is so awesome, I get the best customer service every time! Keep up the great work!

Wonderful experience

I had a very enjoyable trip. I enjoyed not having to worry about any problems.

Quality service and clean smoke free vehicles.

Everything went smooth, the customer service was excellent, I will definitely be renting from enterprise in the future, Trevor and Hunter was very professional and helpfu ... more

Car rental was fast and easy

Booked a van on the Hertz website and paid in full at the time of booking (for a better rate) a few days ago. I was called this morning to let me know that the van, whic ... more

Do not attempt to rent a car here. Three trips in a row with an advanced reservation only to be told they have no cars when I arrive. This location is terribly run. Shop ... more

(Translated by Google) Very rude staff when picking up the vehicle. No service with no willingness to explain to the customer. (Original) Personnel trs dsagrable lors de ... more

Horrible. Baton Rouge literally has no professionalism.

Great rental company and nice selection

TRUST THE NEGATIVE REVIEWS!!! PLEASE!!! I prepaid for my car and then see a huge charge. I asked the representative multiple times if its my prepaid reservation and he as ... more

I rented a car from Axl Motors for about two weeks and was Christmas shopping on Christmas Eve when I was surrounded by 4-5 police cars, guns drawn in my face. I was told ... more

BAD COSTUMER SERVICE AND ROADSIDE ASSISTANCE, I WAIT 12 HRS TO THEM TOW MY VEHICLE THERE WAS NO SPARE TIRE AND THEY DIDNT GAVE ME ANY REPLACEMENT CAR

Reserved a van a week ahead of our move, when I showed up they had my reservation but no vans. Will not ever be doing business with this incompetent company again.

This place is the absolute worst. I dont even know where to start other than to say youre better off walking.

Raycer in service is helpful and kind.

Theyre very professional and its a pleasant atmosphere, everyone is very friendly and compassionate. I would recommend all my family and friends..

Good

The interaction with the the gentlemen at the counter with the long beard and painted nails was absolutely horrendous on 2 separate occasions. The manger watched as her e ... more

Cody has been extremely professional. Vehicles are always exceptional quality and service has been outstanding. I would give them a 6th star if I were able. You won't be ... more

The supplies are very limited!!

James sold me a lemon BMW535..... Recently in the month of September ( last) James contact me about deleting my post and what will it take once again he try to play on my ... more

Just arrived from Toronto and Nick proved excellent service providing me a car. Well done and thank you.

Mr. Mike was so kind and went above and beyond with customer service. The process for my rental went very smoothly and very fast. They the best at Avis Independents Opera ... more

Good website. Easy to use

I'm currently on the phone with this location after having to call back because I was hung up on. I was asked for my agreement number, which I don't have because I'm at ... more

They simply do not answer the phone. Ever. Our flights were delayed and I sat on phone for 45 minutes trying to figure out a way to obtain a vehicle after hours. Terr ... more

Quick and fast service!

No ...don't go just don't take my word for it lol

If poor customer service and dishonesty is your thing, then this is the place and location for you. If you decide to do business with them, make sure you inspect the vehi ... more

If a ZERO was possible that would be my rating for this Hertz location, I have been trying to speak with someone there pertaining to my rental. First and far most upon an ... more

They are more expensive than Enterprise or Avis/Budget and charge a $25 application fee.

Rare to have such friendly service at a car rental, but Donny (Donnie?) was very approachable and helpful. Car rented was pretty much brand new and the price was cheaper ... more

Lies and very rude

DONT BUY A CAR FROM HERE!!!! They will not answer ur phone calls and would take ur money knowing they have different problems wrong with the vehicle. I spent 7,000 not ev ... more

Can't get a vehicle in baton rouge area at all