Homewood Suites by Hilton Dallas-Arlington

Kristen Ralston _{on Google}

Mar 23rd, 2024

This hotel was dirty, and the staff was rude and had no clue what they were doing. Also, I'd like to point out that an Adult Entertainment Venue shares the parking lot. I was unaware of this and I felt very unsafe. We left to go pay the same amount at the new Loews Hotel. DO NOT STAY HERE

D. Williams _{on Google}

Feb 17th, 2024

Stay awake and dont get on the elevator. Used the elevator once worked fine, got back on with 4 adults and 4 children. 1100 lbs at most, sign said 2500 max so we were well under the max weight. Freaked my 6 yo grand child out when it wouldnt move or door open. Nothing like toting baby beds and suitcases up to the 3rd floor.

Jennifer Johnson _{on Google}

Feb 14th, 2024

When I got into town I was absolutely exhausted. Unfortunately the Hilton app didnt allow me to check in without stopping at the front desk so I had to wait for a long time for the girl to get off the phone with somebody else who was staying there and had issues with their room.
When I got to my room, the first thing I noticed was the Dust and debris in the hallway from construction that theyre doing, right next to the room that I was staying in. Did end up interfering with my respiratory issues by the time I left.
I go in the room and I noticed what appeared to be food splatter all over the walls in the kitchen area. I always check to make sure there are no bedbugs and when I pulled back the blankets, I saw that the fitted sheet doesnt even fit over the mattress. Kind of trashy, especially for how much I spent to stay here.
I was excited that there was a ceiling fan, but there was no way to turn it on, the switch was broken. I tried to turn on the TV, but only a couple of local stations worked.
I could not close the shower curtain because the rod was broken. When it was time to eat, I noticed that most of the silverware was missing in the kitchen area.
Did I mention the giant cockroach I saw dead in the hallway on my way to breakfast?
My second day in the hotel, I noticed it was even harder to breathe than my first day. Thats all right, their construction workers left the door to the room next to me open The room thats under construction and causing thick layers of dust absolutely everywhere.
I wish I had read the reviews first, but I was in a hurry to get a room.
For $150 a night, I feel like I was robbed.