Milpitas, CA Shoe Store

Very nice shoes, comfortable, elegant at a good price.

Wouldn't take a return on a 100 dollar order though we had the card and tags on. Beware. And the store clerk Sunday at 2 was beyond disrespectful ans abrasive when inquir ... more

The crews there are friendly and helpful , I will walk into the store every time I go to Great Mall.

Our goto location for HoCo dresses! Lots of colors and styles to choose from, helpful sales people and easy dressing room access! Other cute clothes as well but definit ... more

Went for returning shoes but was denied. The staff mentioned that the system to process returns was down. However, surprisingly, new purchases and exchanges would still g ... more

I don't know, the truth is, I had bad service, they were not coordinated, I waited 10 minutes for the cashier to charge me and the person who was charging was not ready t ... more

When did kids shoes get sooooo expensive

Good one

Really bad management. One day I went to store try to used my coupon to buy shoes of $50 with 10 off. The manger, Cindy , is so rude and disrespectful and even racism. I ... more

Smells like weed here.. stop smoking

Julian, at The Great Mall, was AWESOME! My entire experience was flawless working with the whole crew!

very bad , cashier doesnt even look at me and does something else for minutes and I had to left without buying.

You can get all your Christmas shopping done here!

As I searched for shoes the manager followed me around and kept looking at me suspiciously after 10 min asked me if I needed help. I felt uncomfortable so I left the stor ... more

Beautiful dresses and amazing service. We spoke with Elizabeth and explained to her the kind of dress we were looking for and she excelled! After a few try-ons we walked ... more

I arrived at the New Balance store right after a terrible experience at Adidas (next door) and was greeted by Felicia. She was kind, knowledgeable, helpful, and truly see ... more

I found everything I was looking for

This place is a rip off. Buy one get one at 50% doesn't apply to most items. Associate cashier just ignores your question when asked to show the fine prints cause they ... more

The in store return experience is terrible. The store associate and manager were rude and brash. Did not let us make a return for an online order despite having the recei ... more

I can always find a pair of boots that I need and the wool socks I need.

Nice

Very poor

Nice shoes collection

They have the best deals on some good quality shoes I've had boots for about 4 winters now

Good for to buy

Manager very attentive and friendly with customer service.

Sales woman was very rude. She grabbed the jumpsuit I was trying to buy. She told me it was not for sale. Never coming back to this location again.

6 fitting rooms and all are closed. How are you guys are selling anything?

Super rude employees, dont have any sense of how to talk to customers. I went to return the crocs I got online which didnt fit well. Cant allow water bottle in store. Als ... more

The worst experience ever. If you want the person at the front door treat you like a stupid, UGG Great Mall Outlet is the right place to go to. You need a person who gui ... more

they carry a lot of premium brands and i like them

nice

Things are average

Very bad service! A worker yelled at my 10 yo just because she was trying more than one pair, when I confronted her, she told me that we cant have so many shoes at one b ... more

Very nice staff. Gloves are on sale but I picked up the wrong ones. The clerk helped me find the ones on sale. Waterproof snow gloves.$13.. August 2020 the store is clo ... more

Came in for Crocs for my 3 and 1 yr olds and received amazing customer service from the store manager. Genuinely an amazing soul!

Great service

The store staff had bad attitude

Heard this store will close in January 2021 - another victim of the pandemic.

Good finds in a budget. We sometimes find nice home decors, and children clothing. They have a lot of variety to select from.

Location on Google maps is inaccurate. Store is actually next to Timberland.

All very economical