U.S. Bank Branch

Absolutely great service and experience with opening a new business and checking account
Apr 5th, 2024

I am a new business customer and so far so good I cant wait to make another deposit. Great quality app and website.
Jun 18th, 2023

I have been a small businessman for 19 years and have had no less than4 other banks in that span....US Bank has set the bar and seems like I savedmy best for last. No desire to go anywhere else no matter what other banksare offering. Brianna and her crew Christian, Greg and Jose are all pro's and a pleasure to deal with. Its truly comforting knowing beyond a shadow of a doubt that your home branch will do back flips to help you and if any issuesdouble back flips to fix them quickly. Keep up the tremendous work and service.
Jan 5th, 2023

Bad branch and poor business ethics at this branch and the two in Thousand Oaks I would recommend any other bank.
May 10th, 2020

I made a mobile check deposit into my checking account for $200 and the entire fund was available to me right away. After seeing the fund was available, I transferred the fund to my US Bank's saving account. Later that day, when I logged onto my account, I saw a negative checking account balance. It turned out that there was a hold placed on my deposit hours after the fund was made available to me. I was told by the US Bank's fraud prevention team that there was nothing wrong with my check deposit, it was this very branch placed an extended hold on my deposit. Why making the fund available to me and took it away hours after? If the hold was going to be placed on the deposit, hold the fund right after the deposit. Don't screw customers by falsely releasing the fund and took it away hours after customers have transferred the fund. It seems like this is a cheap attempt to charge customers for overdraft fees. If I didn't check my account balance later that day, I would be charged with an overdraft fee.
Oct 3rd, 2019