Ontario, CA Car Rental Agency

Fast, easy, good selection of vehicles

Terrible experience. We booked a S-Class for a wedding almost 2 months in advance and once we got there, the only option we were given was an Audi Q5 stating that it is a ... more

Worse van rental company to book your rentals with. I confirmed my reservation with them a week in advance of my urgent family trip and they ended up ruining it by cancel ... more

April 9, 2024 11:00pm Bianca and Diego were whom I mostly interacted with this evening. I happened to be having a rough day and I wanted to let Bianca know that if I was ... more

Very professional and understanding people working at this branch. Thank you I will rent with you again !

The manager named "EVAN D." WAS AWESOME!!!! BUT HIS CO-WORKER NAME "CARLIE" WAS/IS VERY immature!! She got into my conversation that I was having VERY SERIOUS with"EVAN" ... more

Amazing customer service. Fast and friendly

Lots of shuttle buses to and from the airport. About a 7-8 minute ride to the terminals

I do not have any expectations because rental rate is so low, end up to be my best rental car experience regardless the price The staff is very professional and helpful, ... more

Very helpful and professional staff. Took care of my needs promptly and made sure I was satisfied.

Pick up the car this morning. Inside of the car very dirty. I was trying to clean by myself. But too much work. I even need to go car wash to clean.

Extremely understaffed for the number of rentals. Very unfortunate for the very understanding and friendly staff that was there.

Don't rent here....you're better off walking

Dont waste your time renting here and take your money elsewhere. There was no one at the Payless desk at the time of pickup. So we had to wait in the Budget line which to ... more

The counter lady was very nice, she worked hard and was the only one at the counter for awhile with a line. She was accommodating. The vehicle tabs expired the third day ... more

Its closed. Gone . Moved

I love Ontario!

Great place to get your rental car

I appreciated the transparency of the terms and conditions provided by this car rental service. They clearly outlined the rental agreement, including any fees or restrict ... more

On a 2 days wedding trip in Palm Springs, needed something flashy but not expensive, I found the company on Turo, clean car, great service, the pick up and drop off was s ... more

Melina was a huge help and gave us peace of mind knowing our car seats are now properly installed. I learned a lot with her help and feel confident in uninstalling & rein ... more

They know how to move people :)

If you have a car reservation, everything is easy and fast. But if you forgot to book, you may find long lines and no available cars.

Allow an extra 30 minutes to get to flight if returning a car.

See my earlier review.

Spend hours to make reservations and input all your information.. just so you can meet the worst customer service counter people anywhere... then they push whatever car t ... more

Great business! Jamie is very polite and explained us everything! We highly recommend them for a car rental

Seamless experience with thrifty at this location, easy pickup and drop off. No hidden charges or complications

Ladies were friendly. It was a quick pickup n drop off

They were able to fit me in and get the work done in the time promised even though they were busy.

I have a child, so I needed a comfortable car with a child car seat. I was offered several options from which I have chosen the best one.

Great experience, and the staff was friendly!

Good place always friendly been coming here for awhile now always fast and easy

My credit card company took the charge off and is seeking legal action.

LaToya is bomb and funny and professional and I enjoyed a clean 2017 vehicle with no problems and thus enjoyed my get away!!

I highly recommend checking out John Elways Toyota if you live in the IE. My experience of buying a car here has been nothing short of amazing and easy. I highly recommen ... more

This place is not here. No business of Hertz at this location.

I do not recommend renting from Hertz. They have charged me two times for the same car rental and now it is over two weeks later and they still have not straightened it o ... more

Customer service process is terrible. When initially receiving the vehicle, the lady at the front desk seemed to have a weird attitude about having to work. Then proceede ... more

Exelent service, the person on the front desk was very nice and helpful. Set up was fast except for one thing was only two people on the font desk and the line was too lo ... more