Mechanics Bank - Ventura Branch

I wish I could have read the reviews about this bank before opening my account with them . They closed my account within 3 weeks . They owe me a check for the remaining money in my account . I called customer service and they could not explain the reason . I just have to wait for the check in the mail . This is the first time Ive had a bank close an account within 3 weeks of opening one . This is not a neighborhood bank I recommend anyone to do business with . Go credit union .
Feb 13th, 2024

Jeff will let you stand in "his" lobby and ignore you. Peter went to chat with Jeff, they knew i was waiting and had been there some time. Customers left, the place was empty, peter ignored me as I was staring at him work his computer. I looked into Jeffs office and nothing, empty office. As i stared at them, Peter walked to Jeffs office, continuing to ignoring me, and to talk to Jeff, after his client left. Only when the other employees were trying to get both of their attention, and failed, did I speak up. That is when, Jeff, finally, acknowledged my existence. That is when he told peter the discussion could wait and to help me. Only after I raised my voice did either of these men actually look at me or acknowledge me. Peter sat in his office and ignored me looking into his office for several minutes. I looked to both Jeff and Peter for help after being told only they can help. I was ignored because they were too busy to even acknowledge me, let alone, help. A few minutes wait turned into over an hour. I still have to go back, again. Until I get a debit card, that works. Will a third visit be the charm? I think it's time for a new bank. Jeff ignore me and then got indignant when I demanded service from him.
Dec 18th, 2023

Slow business day with plenty of other parking in the lot. Yet they're towing cars away. Talk about the Grinch that stole Christmas! Who wants to do business with such a bank. No thanks!
Dec 21st, 2022

I would give a negative score if possible.  This is a worthless bank that deliberately hires the most petty, mean-spirited, malevolent employees.  Bank employees who trash talk customers.  Bank employees who refuse to help customers, then giggle while stabbing customers in the back.  The Oak View branch has awful, inept, dishonest, hateful women.  Bank Not open Saturdays.  Need to be threatened with legal action to force them to actually do their jobs.  Very mean, unfriendly and nasty bank employees.  My post box is across the street from this bank, but I am willing to drive 20 miles to find a bank that is trustworthy and honest because Mechanic's Bank is definitely NOT decent, honest or friendly in any way.  Truly terrible people, and a horrible bank.  Charges for bank statements no matter how much money of yours they are holding.  100% disrespectful and 100% abusive to senior, elderly, handicapped customers.
Oct 11th, 2022

Plenty of other parking in the public lot, yet, they're having cars towed! WTH!!!! Who wants to do business with such a bank. Take your business elsewhere.
Aug 13th, 2022