FedEx Office Ship Center

Person working behind the counter in the grey UConn Husky sweatshirt was so unpleasant. Not sure what was going on in this store before my arrival. When I arrived the place was empty. The woman that helped me didnt greet me just asked me to answer questions on the screen and asked for my id she went on to ask about my address when I informed her that I had a QR code. She replied why didnt you say that when you came in. Just a very somber atmosphere. Very rude, didnt greet me when I walked in. And after that the other employee who was dressed appropriately let me know that my item could t be shipped because it had duck tape on it. I guess UPS is now my preferred shipper.
Jan 13th, 2024

Come here ask if I can take passport photo,They dont even check any,and just told me they are camera was out of power, and I asked about how long it would take to wait, I started to wait, he said it should take an hour, I told them I was willing to wait, he said they would close business at 7:00pm, I thought we should have enough time I am here5:00pm, if he did not want to take pictures of me, he could directly refuse me, instead of using this way. Racial discrimination is everywhere
Nov 20th, 2023

Avoid this place
Aug 8th, 2023

Some worker here was being a racist and thats 5 years ago (to be fair to those who started working there after the incident).
Mar 26th, 2023

Gia was so nasty and disrespectful to me. People like her are really miserable. Soon as I walked in, I greeted Gia and I asked her if she would assist me because she was slouching and on her phone so I assumed she wasnt on the clock thats why I asked but she was. She proceeded to give me an attitude multiple times all because I asked if she would assist me and then charged me for a box on a return that I didnt even have to pay for because the company I was returning it to already paid for the box!! I still offered to pay for the box even though I didnt have to because I just wanted to get out of there. I proceeded to keep my calm but then she had the heart to yell at me told me they dont take Apple Pay and then kicked me out the store. I never experienced customer service like this in my life. She messed up the shipping label and tracking, scanned it, and never finished since she kicked me out. Now the package is showing up as if its in fed ex possession and its not. Gia energy was so draining!!!
Oct 20th, 2023