Atlanta, GA Bank

Area feels a bit unsafe. Even using the atm just outside the lobby is a bit sketch due to the homeless loitering right outside.

ATM in lobby is closed when its supposed to be 24 hours. Also the atm in the drive through doesnt have 100s

Where did good staff go? This location has been my main branch since 1983. It was good until recently. New staff are lazy, refuse to help simple card replacement that th ... more

We've loved this location for years, but today, Ivory went above and beyond to help me with a last minute wire transfer. There were not any appointments available but on ... more

I deposited a check in the atm here on Saturday. And recieved an email saying I would have to wait until Tuesday for the funds to clear. Which didnt seem strange. On Sund ... more

I opened an account before leaving the country on vacation with the purpose of buying crypto currency (which I mentioned to the banker.). I made my first wire and the nex ... more

GREAT people, GREAT customer service. Thank you Robert for going above and beyond with my banking needs every time. I live 40 miles south of Atlanta but I work in Dow ... more

THE DAILY IS CROWDED ALL THE TIME

I've been working with Michael Mariner for about 2 months now. Excellent banker and extremely dedicated to his job and clients. He's handled multiple accounts of mine: bu ... more

Gone forever

Suntrust is no longer at this location. Even the inside atm is now gone! The location was convenient. I'm considering closing out my accounts a.

Never canceled a check for a large amount, and messed up my wire transfers Still waiting on the mange to call me…..

Great Service, Great staff..

Ms.Shakuwra Rose is the greatest thing that has ever touch that place! ..All jokes aside she is literally the best .. shes so friendly, polite and helpful ..if your going ... more

Awesome location. The Truist teammates here are knowledgeable and very friendly!

I really appreciated the staff being flexible and patient. They over deliver and truly help.

Horrific service refinancing my home mortgage.

Bank staff is nice but the after hours card reader for the indoor atm is always broken and never seems to get fixed.

Always quick when I come and doesnt give me problems with my weekly checks.. I dont see the problem others see at this bank

Very efficient branch. Everybody is super nice and helpful. Micheal at the front desk was very efficient. Ask for Moses the banker or Jodi the new manager. They are aweso ... more

Thanks for the excellent customer service keep up the good work!

Came by to open a savings account/Cd. This is one of the only banks that I amAware of you need to physically come in in 2023. Most others have it online. It takes a long ... more

I have three business account with this bank, and I thought I am dealing with professional good bank, their mobile deposit policy very bad works 200% for bank benefit, I ... more

I had the worst experience at this bank. There are some money stolen from my account, and I went to the bank, thinking that they would be able to help me. Bankers name is ... more

There was no manager to help with difficult transactions. Unfortunately in our community this is the norm which is unacceptable

Fast and friendly customer service.

I have called at least ten times to this branch to tell the Branch Manager about great service I recently received. It's sad I can't do that. Even Wells Fargo Corporat ... more

Worst bank ever.  Extremely poor customer service and calling their 800 number is useless.

Always awesome people at Chase

Shannon was really great and helped me open up first credit card. Thank you for your services!

This location is slow and they just look at you instead of greeting you! Nobody acknowledged me until I was in line for over 3 mins.

I recently went into this bank last Thursday to open an account, I was assisted by a very nice gentleman, that informed me of my options to open the account. I paid my de ... more

I have always found the staff and services a 5 star rating. They are friendly and extremely helpful. Do to the pandemic they are a bit understaffed but they do try. So to ... more

Very rude location! The moment I walked in the door no on said a thing nor acknowledged me. I tried to open an account today. Then the personal banker named Jasmine was v ... more

This is by far the worst bank and branch Ive ever had to work with. Closing an account here shouldnt have been such a hassle, but it is when unprofessional staff and untr ... more

Looks like I come here every 7 years. deshawn went above and beyond. Nice branch of a great bank...

Fast and easy

All I can say is NEVER AGAIN!!!!

This Wells Fargo bank is easy accessible or for customers with disabilities in the pool or handicap.

Good customer service

Got a boot put on my car while banking. Charged $75. What a scam.

I just went to the ATM

Went for a simple name change. It was EOD, so I just wanted info on what to do. She said I had to make an appointment. Fine. She said I had to make it online. Fine. There ... more

Slow and incompetent staff, no sense or urgency about anything, and you get passed around several times to different people for routine items. My business has another ba ... more

I opened a student account at the beginning of 2024. The service was amazing. They are very friendly, attentive and have a great positive attitude! The branch manager rec ... more

I APPRECIATE GREAT CUSTOMER SERVICE! WELL MASSIAH HAS EXCEEDED MY EXPECTATIONS,HES PROFESSIONAL,COURTEOUS, KNOWLEDGABLE, WELL DRESSED AND WELL SPOKEN!! IF YOU NEED ANY BA ... more

I served on a nonprofit board that had its money at Coastal States Bank. They treated the nonprofit like absolute garbage and charged more fees than I thought possible. P ... more

The ATM at this location is advertised to be a 24hour location even though it is not a drive up atm and it's located in the lobby area of a building that East West Bank s ... more

Good

Bad service! 7 days to get my small business check cash in to my account. Now we understand why your bank failed! It is very bad system and make no sense to wait 7 days.