Keever Plumbing Co.

Ravi Kahan _{on Google}

Feb 14th, 2022

Worst customer service experience ever. Rather than an invoice, I received harassing phone calls about a past due balance and the person on the phone had no idea what the charges were for to explain to me, which led to confusion about what the company was actually collecting payment for. Would not recommend for anything.

Susan Nichols _{on Google}

May 1st, 2021

Charles the technician was very polite and professional. He took care of our plumbing issues without fail. I highly recommend this company-this was our second time to use them and we are extremely pleased! Service: Drain cleaning

Joe Hamm _{on Google}

Mar 25th, 2023

I own and manage rental properties so I work with contractors and vendors every day. Everyone makes mistakes, but how a company responds to those mistakes determines whether you want to continue doing business with them.
Here was my experience below:
1) Plumber brought the wrong toilet (requested comfort height toilet, but received regular height). Company did change it out, but first tried to blame us for ordering the wrong toilet.
2) Cast iron flange needed to be replaced. Plumber didn't have the parts he needed on the truck. If I was a plumber working in the Atlanta metro, I'd carry every possible flange needed to avoid repeat trips.
3) Company acted like they were doing us a favor and said they would not charge us for the wrong toilet or the additional labor to replace it with the correct toilet. However, it appears they padded the hours on the bill instead. 3.25 hours to replace a cast iron toilet flange and change out a toilet @ $165/hour.
4) Threatened with collections when I politely requested them to adjust the labor cost.
5) $945 for a new toilet. Too high? You decide.
Buyer beware! If you do business with this company, you may get the wrong order, be blamed for their mistakes, pay twice as much on the labor, and be sent to collections if you dare to question their practices. I chose to pay the full bill and find a different plumber. Service: Toilet installation