First Hawaiian Bank Kapiolani Branch

I used to bank here a while ago. I didn't have problem. Because I like this location with parking.
Nov 17th, 2023

The lines are slow as hell and workers drag feet and take their time.. avoid coming to this branch at all cost. Will never do business with FHB again.. sticking to CPB and BOH.
Oct 3rd, 2023

The security gal is always so nice! She does a lot more and directs people to safe deposit box, teller lines and new accounts.
Sep 28th, 2023

If you are from the mainland and you are thinking about setting up a checking account here be aware that it will take 10 business days to get a debt card in the mail, they do not have zelle so any transfers to any other account takes over 3-5 business days. Everything seems a little slow and not very organized I was having issues with the online banking app as well.
May 13th, 2023

Horrible service first they tried to charge me for cashier checks. When I get them free thru my account, I had to explain to the clerk these. They, being an employee, would think they would know their own policies. After this, the clerk continues to say I'm gonna go ask my supervisor if im correct which i was, and then she had me waiting for a while. After I get my cashier check and leave the premises, 10 min later I get a called saying my cashier check was voided and not only am I force to drive back but they are just closing and the employesd inside where ignoring me telling that the bank is close. I finally convinced someone after 3min of explaining to them that they themselves called me to come back. Just to tell me that my cashier check is not voided and they took care of the problem after having me wait outside the bank for another while wasting valuable time of mine. What a circus show I tell you.
Feb 18th, 2024