Honolulu, HI Financial Institution

It was a very nice experience with home bridge honolulu. There absolutley the best!!!

Just got 3 words for them " simply the best".......

Just got 3 words for them " simply the best".......

I'll definetley be back for more!! their service was first class!!!

I'll definetley be back for more!! their service was first class!!!

The most pain free mortgage ever. Alan Wataguchi made my home buying journey amazing, thank you.

I'm not a customer, I just wanted some rolls of quarters. They gave them without any problems and the customer service was nice for that interaction

Mr. Brad Nelson, what a Great young man you'll find him in customer service. He helped me set up my account and explained it in a understandable manner. All the while hel ... more

needed counsel on reverse mort. before qualifying, the counsellor was every efficient, accommodating, and very helpful. He eased us through the process while helping us n ... more

30-40 minute wait to speak to customer service for an error on fhbs side. Can't do business like this. So frustrating. Gonna find a better bank.

Excellent location. Great service provided by the tellers, who are really professional, and provide great service to their customers who they treat individually and with ... more

Awesome experience with these guys!

Had a great experience. All my questions were honestly answered and they worked hard for me.

Had a great experience. All my questions were honestly answered and they worked hard for me.

Ross is amazing!!! He was able to get us an great interest rate on our refinance and kept us updated throughout the entire process. He was very professional, knowledgeab ... more

Ross is amazing!!! He was able to get us an great interest rate on our refinance and kept us updated throughout the entire process. He was very professional, knowledgeab ... more

Fridaypayday for everyone and rentbut 2 tellers to take care Line is ridiculously LONG!!! What a very irresponsible way of taking care of your customersthe ones you acted ... more

I have a small business account and try to PIN number and my account closed and I had Owe money to bank I called and visit OMG somebodys use my account pay phone bill ATA ... more

Since the beginning of 2023, there have been a number of unauthorized withdrawals from my First Hawaiian Bank account that I don't remember. I have contacted First Hawaii ... more

Slower than any other branch. Slower in reflecting account. Buster than any other branch

Horrible service first they tried to charge me for cashier checks. When I get them free thru my account, I had to explain to the clerk these. They, being an employee, w ... more

I know I have an overdraft; yes, I do sometimes deposit late, but sometimes right away. Yes, they charge $35.00 each, but they don't have to lock my online banking. I cal ... more

Joey Chun and his boys at Fairway Independent took care of me!! They made my first time homebuying experience so smooth and awesome, I would recommend them to anybody wit ... more

Trying to save a few dollars, this already profitable bank closed several branches such as the Hawaii Kai branch on Saturdays. At Kahala the line is 27 customers long an ... more

Everytime I went there for whatever I needed I was showed love and respect and helpful as well. They had this large scale in there....not going to spoil it. Thanks for th ... more

Tellers are always welcomed me and friendly. It is not too crowded. They have lots of parking spots, but I just park at the nearby shopping center and walk here.

Worst customer service ever. Changing my address took me two visits and 3 hours later. The black lady is the worst. She's still employed there. Unbelievable.

Awesome experience with these guys!

When I tried to get information about the delay in getting my debit card, I called the branch telephone number. They gave me numbered options to press for the type of sit ... more

IPX Hawaii and Tiffany is our choice for 1031 Exchange! She is extremely knowledgeable, professional, and will help streamline the process!

Finance Factors is great (other then when they lower their rates) and this branch is the BEST.Excellent customer service, staff is friendly and knowledgeable, easy to tal ... more

Great Service & Friendly group of Professional Women w/a Great Boss! They are always there to help you w/a Smile! I enjoy going there although I reside in Aiea. It's a gr ... more

Not open yet, before covid19 it was a pleasant atmosphere here and Service was good.

Been with them for approximately thirty years, anyone can join, don't need to be a firefighter. Give them a call... Over 200 plus shared banking institutions.

Get nicer employees.

Ridiculous working hours and will charge your account for inactivity until used all your money and then close an account. Never again

Huuuuge line. One teller.

Don't waste your time calling them. Unless you have a few hours to kill

I would never bank or get a loan with this place as they are a rip off. They like to charge hidden fees for no reason. Do not go to this place or change your bank

Not enough security for.our money we work hard for...

Excellent prompt and professional service! Both branch and ATM are open during COVID-19. Able to handle all of my banking needs. Highly recommended this bank and branch. ... more

You need to update your page , it shows that your store on Beratania St. is open for business here in Hawai'i on Beratania St, which of course , you are not , and haven't ... more

Paying a loan.

Since the retirement of this branchs longtime manager, this bank is like any typical institution. Lois presence was welcoming and so very efficient, even chipping in to h ... more

their customer service is absolutely horrendous, do not use their financial services unless you want a massive headache. im removing my tda from their custody ASAP. be b ... more

My mom and I went to the bank during closing time. We understood we could not be served, however, one of the staff came out to close their doors. We wanted to ask one que ... more