Honolulu, HI Mortgage Broker

We absolutely loved working with Robert and Jeff at Paradise Home Mortgage! They helped us achieve our dream of purchasing our first home. If anyone is looking for a grea ... more

I am glad to work with PRMG Inc . The loan process is very demanding. However, the loan officer worked with me closely through the entire steps to ensure that I presented ... more

McKay is awesome. He is friendly, efficient and detailed. It was stressful buying my first home, especially since I was out of state and in the process of moving. McKay w ... more

Thank you Prime Lending. I had a wonderful experience with Prime Lending. The process went smoothly. The loan officer was knowledgeable.

Rory and his team were amazing. Buying a home can be overwhelming at times, especially when you are also selling a home at the same time. Rory and his team took hold of t ... more

I was fortunate to work with John Keifer a.k.a. Johnny Loans in securing a mortgage for my first house ever, in Ewa Beach, HI. He's a go getter and extremely professiona ... more

The most pain free mortgage ever. Alan Wataguchi made my home buying journey amazing, thank you.

I'm not a customer, I just wanted some rolls of quarters. They gave them without any problems and the customer service was nice for that interaction

Mr. Brad Nelson, what a Great young man you'll find him in customer service. He helped me set up my account and explained it in a understandable manner. All the while hel ... more

30-40 minute wait to speak to customer service for an error on fhbs side. Can't do business like this. So frustrating. Gonna find a better bank.

Excellent location. Great service provided by the tellers, who are really professional, and provide great service to their customers who they treat individually and with ... more

I have a small business account and try to PIN number and my account closed and I had Owe money to bank I called and visit OMG somebodys use my account pay phone bill ATA ... more

Fridaypayday for everyone and rentbut 2 tellers to take care Line is ridiculously LONG!!! What a very irresponsible way of taking care of your customersthe ones you acted ... more

Since the beginning of 2023, there have been a number of unauthorized withdrawals from my First Hawaiian Bank account that I don't remember. I have contacted First Hawaii ... more

Horrible service first they tried to charge me for cashier checks. When I get them free thru my account, I had to explain to the clerk these. They, being an employee, w ... more

Slower than any other branch. Slower in reflecting account. Buster than any other branch

I know I have an overdraft; yes, I do sometimes deposit late, but sometimes right away. Yes, they charge $35.00 each, but they don't have to lock my online banking. I cal ... more

Great, clear and constant communication. Made our first home buying process a breeze! Everyone was super helpful and will definitely recommend them to everyone we know!

Trying to save a few dollars, this already profitable bank closed several branches such as the Hawaii Kai branch on Saturdays. At Kahala the line is 27 customers long an ... more

I’m extremely happy with the entire process. Roland Shar made it easy for me to buy my home even during the COVID-19 crisis

I refinanced my home with help of Brian and he went above and beyond of my expectation. I originally contacted him to see if I would be qualified if I sell my condo and ... more

Everytime I went there for whatever I needed I was showed love and respect and helpful as well. They had this large scale in there....not going to spoil it. Thanks for th ... more

Tellers are always welcomed me and friendly. It is not too crowded. They have lots of parking spots, but I just park at the nearby shopping center and walk here.

Worst customer service ever. Changing my address took me two visits and 3 hours later. The black lady is the worst. She's still employed there. Unbelievable.

I am honored to have had the opportunity to work with Todd as a Realtor. He has left a deep impression on me. He was always easy to reach and went above and beyond to ens ... more

I am thrilled to share my experience with working with Cydney for my new home financing. From our very first consultation, Cydney demonstrated professionalism, and indus ... more

I have been working with Ian Ho with Infinite Financial for several years and can confidently say that he is one of the most dedicated and hardworking Loan Officers I hav ... more

Working with Adam an absolute pleasure! Their professionalism, responsiveness, and attention to detail made process smooth and stress-free. They took the time to understa ... more

Reed Myers and the entire staff their provide everything you need in the whole entire process. The feeling of Ohana while helping you to provide what is necessary to suc ... more

We recently had the pleasure of working with Janayh Self, JJ, who truly made our loan process seamless and very efficient. She was very easy to work with and brought a we ... more

I couldn't envision a more streamlined loan approval process for our first home loan. Kennedy provided a clear path through what could have been a confusing and overwhelm ... more

Jay was absolutely a wonderful loan officer to work with! His professionalism with realtors and clients alike made for such a pleasant experience. He was always available ... more

Gary is the best. He was so helpful and guided me every step of the way in getting a mortgage. I highly recommend him!!

Great communication

Jessica Rocho Nagatani with Compass Home Loans is an expert in her field and made my mortgage process a breeze. She provided valuable information for me to make confident ... more

When I tried to get information about the delay in getting my debit card, I called the branch telephone number. They gave me numbered options to press for the type of sit ... more

Outstanding work from this team. They both worked long hours and weekends to ensure our needs were met. They conducted virtual meetings due to distance and endured a vari ... more

JJ was very knowledgeable, and helpful in the entire process. She also reminded me of things upcoming or that I had forgotten during the loan application process. She was ... more