Cricket Wireless Authorized Retailer

Jan 5th, 2024

i ate the iphone 15
Sep 14th, 2023

Sep 10th, 2023

They said if I came in with Transfer PIN it would take 10-15 minutes to transfer service. It turned into a 24 hour ordeal. I had to return to the store 3 times and spent over 3 hours in the store and they blamed the lack of cell service on my previous carrier (AT&T). I contacted AT&T and they assured me that everything was released and it is a Cricket problem. The workers at this store offered no help, resolution, and refused to issue a refund. So I ended up having to switch to another reputable carrier (Verizon). I gave Cricket a try in an attempt to save money however it was obviously not worth it. You may be paying more than you want to for AT&T, Verizon, T Mobil but after this ordeal I can say it is money well spent for reliable service and customer service. I recommend staying away from Cricket and this fly & bug infested location.
Apr 9th, 2024

I went to this facility to ask them to delete my Gmail account since I had Yahoo & didn't need two accounts. After they deleted the Gmail, when I returned home, I noticed all my phone contacts had been deleted! When I called back several times to get an appointment with Casandra, the person answering the phone kept changing the days she was working ( giving me the run a round) I finally went in Friday(15th) when they said she would be working & again she wasn't there. The girl said it was my fault because I told her to select the Gmail which was tied to my phone contacts! How would I have known? Then she said Gmail could not be recovered. She was wrong - I went to the Harwood Hts. Store & Nathan was able to retrieve all my phone contacts within minutes! These girls at My. Prospect don't know what they're doing!
Oct 7th, 2023