Hours

Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM

Chamber Rating

4.2 - (71 reviews)
53
2
4
4
8
Read Our 71 Reviews

Chamber Rating

4.2 - (71 reviews)
53
2
4
4
8
  • Ryan Jenkins


    Mar 21st, 2024

  • Lourdes Vassallo


    Mar 18th, 2024

  • Don Jones

    When we first moved in 7 years ago we were so proud of the community. It was kept so clean and our neighbors were fabulous. We all respected our community and each other. Fast foward to now and i have never been treated so poorly by anybody like the way i have been treated by the sales rep that is currently employed in the sales office. She has no problem looking annoyed when ever I come into the office. She has made statements such as why do I live there if I cant afford the rent and recently she followed maintenance in my apartment and literally stared at me while speaking in her native language to some one on the phone. My past neighbors would easily testify that i have helped them with everything from fixing their tv and dog sitting during the covid era. My family has buried a family member every month dating back to October 2023 so finances were a little shaky so i feel that i am looked down upon. But damn $2400 a month and we are be treated less than civil.
    Apr 11th, 2024

  • Varun Kapoor

    Brookdale Lakes is a well maintained and a beautiful apartment complex I moved to Brookdale Lakes very recently and was impressed with everything. Staff is excellent and very friendly. Special mention to Hamida & Chelsey at the Leasing office who are very responsive and helpful. Hamida was kind enough answer all my queries patiently. Would definitely recommend this apartment complex.
    Mar 1st, 2024

  • Serdar

    Pedro, the maintenance manager, works very devotedly for the malfunctions that occur in my house and he is a very successful staff. I would like to thank him very much.
    Jan 30th, 2024

Read Our 71 Reviews

About
Brookdale Lakes

Brookdale Lakes is located at 1812 Gowdey Rd in Naperville, Illinois 60563. Brookdale Lakes can be contacted via phone at 630-369-5253 for pricing, hours and directions.

Contact Info

  •   630-369-5253

Questions & Answers

Q What is the phone number for Brookdale Lakes?

A The phone number for Brookdale Lakes is: 630-369-5253.


Q Where is Brookdale Lakes located?

A Brookdale Lakes is located at 1812 Gowdey Rd, Naperville, IL 60563


Q What is the internet address for Brookdale Lakes?

A The website (URL) for Brookdale Lakes is: http://www.brookdalelakes.com/?utm_source=Google&utm_medium=Local%20Map%20Pack


Q What days are Brookdale Lakes open?

A Brookdale Lakes is open:
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM


Q How is Brookdale Lakes rated?

A Brookdale Lakes has a 4.2 Star Rating from 71 reviewers.

Hours

Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM

Ratings and Reviews
Brookdale Lakes

Overall Rating

Overall Rating
( 71 Reviews )
53
2
4
4
8
Write a Review

Ryan Jenkins on Google

image

Business Response on Google Mar 25th, 2024
Ryan, We were disappointed to see your one star rating of our Brookdale Lakes community. It’s been a little more than a year now since you’ve moved and we don’t quite understand why you felt compelled to post this at this time. As a community, we make every effort to strike a balance between delivering quality amenities and services for our residents while maintaining competitive rental rates. We want you to know that we genuinely appreciate the time you spent with us. Hopefully we may someday have another chance to serve your apartment home needs. Best Regards, Chelsey and The Brookdale Lakes Management Team

Lourdes Vassallo on Google

image

Business Response on Google Mar 17th, 2024
Lourdes,Thank you so much for your 5-star rating for our Brookdale Lakes community. We strive daily to make this the best place you'll ever call home, and we hope you'll continue to let us know how we're doing. Please don't hesitate to reach out anytime with positive suggestions, or whenever we can be helpful in any way!Chelsey and The Brookdale Lakes Management Team

Don Jones on Google

image When we first moved in 7 years ago we were so proud of the community. It was kept so clean and our neighbors were fabulous. We all respected our community and each other. Fast foward to now and i have never been treated so poorly by anybody like the way i have been treated by the sales rep that is currently employed in the sales office. She has no problem looking annoyed when ever I come into the office. She has made statements such as why do I live there if I cant afford the rent and recently she followed maintenance in my apartment and literally stared at me while speaking in her native language to some one on the phone. My past neighbors would easily testify that i have helped them with everything from fixing their tv and dog sitting during the covid era. My family has buried a family member every month dating back to October 2023 so finances were a little shaky so i feel that i am looked down upon. But damn $2400 a month and we are be treated less than civil.


Varun Kapoor on Google

image Brookdale Lakes is a well maintained and a beautiful apartment complex I moved to Brookdale Lakes very recently and was impressed with everything. Staff is excellent and very friendly. Special mention to Hamida & Chelsey at the Leasing office who are very responsive and helpful. Hamida was kind enough answer all my queries patiently. Would definitely recommend this apartment complex.

Business Response on Google Mar 9th, 2024
Varun,

Thank you so much for taking the time to share your positive experience with our Brookdale Lakes community. It's wonderful to hear that your long distance move to our country was eased by our caring staff, and your kind words for them are greatly appreciated. We make every effort to provide excellent service and your comments help to validate our efforts.
We're delighted to have you as part of the Brookdale Lakes resident family and we're pleased that you would recommend that others consider living here. If there's anything more you need, or any way we could make your stay even more comfortable, please feel free to reach out.

Chelsey, Hamida and the Broookdale Lakes Management Team

Serdar on Google

image Pedro, the maintenance manager, works very devotedly for the malfunctions that occur in my house and he is a very successful staff. I would like to thank him very much.

Business Response on Google Jan 17th, 2024
Serdar,

Thank you very much for your kind words for Pedro and our dedicated maintenance team. As always, we continuously strive to offer exceptional service to all of awesome residents.

Chelsey, Pedro and The Brookdale Lakes Management Team

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Overall Rating

Overall Rating
( 71 Reviews )
53
2
4
4
8

Write a Review

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