Carmel, IN Mortgage Lender

Everything worked out great!

Celeste was the best! She went over and above to calm out nerves about getting a mortgage at our time in life and answer our questions. Celeste was always there to text ... more

I've had 3 previous mortgages and I just assumed they were all slow and shrouded in mystery. That is until I met Chad. Chad took time from the first time I talked to him ... more

Great team to work with! Excellent customer service

My most recent experience with Ruoff Mortage was absolutely fantastic. They worked very hard getting all steps done to meet my needs. I would highly recommend anyone t ... more

Brandi made every step of the loan process as painless chatting with an old friend. Going into my first home buy, I was most worried about having to talk numbers with som ... more

I highly recommend Matt! He is very knowledgeable, very responsive, and was an absolute pleasure to work with. Matt did an incredible job with a VERY challenging closing! ... more

Let me tell you about Kyle O'Keefe, the MVP of our home-buying journey! He answered all our questions before we even knew we had them! Plus, he's as honest and upfront ab ... more

Everyone especially Chris worked with me, answered all my questions quickly, and me feel comfortable in the process.

We had not purchased a home before and were clueless re: the ins and outs of doing so. Ryan Renfroe went above and beyond for us to get us through the many details of get ... more

It was very nice of them to be open when I went there and to receive my deposit anytime we fashion. If that's the kind of service you're looking for when you have a check ... more

It is a cashless bank no tellers are ever on hand.

It was great to work with Jon and his team. All the information given was very detailed and helpful during the entire loan process.

It was great to work with Jon and his team. All the information given was very detailed and helpful during the entire loan process.

Ashley Baker & her team were great! Good communication, responsive & made sure things ran smoothly

Everything about this process was smooth from the beginning, each step of the way was explained so well from the whole team it made the experience great. All questions we ... more

Working with Jon Knight and his team was by far the easiest refinance we've ever had. The documentation process was really easy with their online tools, the team's commun ... more

As a first time homebuyer Jon and his team were extremely helpful and explained the process so well. The communication all around was great!

10/10. We were first time homebuyers and Pamela was so helpful. We had decided to do the pre approval process before looking for homes. She was even able to get us in con ... more

Such sweet and helpful people!

Horrible life changing experience. I not only lost all earnest money I also lost a $500 appraisal asked for days prior to a botched mortgage. Incompetence within this off ... more

Jon and Katie were so informative and friendly, they walked me through every step and took care to respond quickly and make sure I was well-educated. Plus they gave me co ... more

Mike was extremely quick and efficient in processing our loan and we closed 13 days after starting the process with him. Mike was always available to answer our question ... more

I am so thankful to Chris Cannon for taking care of our mortgage needs. He's pleasant to work with, and he went above and beyond to ensure that we closed on time. It was ... more

My lender at Total Quality Sergio Eulloqui was fantastic! The team was great and closed my loan quickly.

The ladies who work here are some of the nicest and easiest people to work with. Never had anything except a pleasant experience here.

Jacklyn made the experience very easy. She always answered my calls/text at any time day or night. I'm an overthinker and she was very detailed on the next steps and what ... more

Very easy to work with. They are in constant contact letting you know what is needed and what steps to take.

Michael and Cathy were highly responsive throughout the loan application and closing process, and offered a competitive product.

These people are the epitome of incompetence. They failed 3 times to prepare the same loan by closing. They also seem to gas up underqualified buyers causing more confusi ... more

Ashley was a wonderful loan officer. She was very helpful and proactive which made for a smooth process.

Susan was incredible to work with. She was patient in helping us understand each part of the loan process. Susan was available whenever we had questions and she worked ef ... more

I had a great experience. They were very educational and provided the best APR of any mortgage provider I went through.

Mack is simply the best! I've never worked with someone who was more responsive and could clearly communicate a complicated situation. We've done business with Mack in th ... more

Great company! Helpful, friendly, and willing to sit down and answer any questions you may have and keeps you in the loop during the whole home buying process.

Beth and Rachel are super!! I go out of my way to come to this bank because of the great customer service they give me. Thank you for being awesome

Marty was such a pleasure to work with. He was very professional and was always available to our needs. The staff were also very helpful.

Easy to use! Quick response to questions ! Easiest mortgage process I have ever experienced !

Courtney Kraft and team do a Phenomenal job! They communicate well and are extremely helpful for my clients making sure they understand what their payment will be based o ... more

Duffy made our home loan process simple and understandable. All of our questions were answered and the communication was fantastic. Duffy and Grant were extremely friendl ... more

Erick has helped multiple clients of mine work through the process of refinancing. He is detail oriented, incredibly fast, and exceptionally friendly. He helps clients un ... more