Marshalltown, IA Financial Services

Had a great experience. The lady at the desk was very helpful.

Awesome customer service.

Used to be a pretty good bank when I first made an account, but changed some policies and I had a big move that culminated to me not using my account very frequently and ... more

I loved Great Western. Interstate not so much. They dont ever call back when they said they would.Not open on Saturdays.And it takes forever for your deposits to show up. ... more

Greyson was very helpful and fast didnt take long to raise my limit. Always had good service when called in for needed help

Friendly courtesy service

Not open on Saturdays. I'm a truck driver and some times not home during the week days.

Zach & Charlotte are so kind & helpful!!

Greyson was very helpful and fast didnt take long to raise my limit. Always had good service when called in for needed help

I wouldn't have anyone else do our taxes. Brandi, is amazing with her expert knowledge of everything. I know every year that she is going to do a great job with our perso ... more

Kristen Bennett helped me with my taxes and I Couldn't be happier, she did everything she could to help me get the most money out of my return and helped me save money as ... more

Brittney is the best! Always so helpful!!

I loved Great Western. Interstate not so much. They dont ever call back when they said they would.Not open on Saturdays.And it takes forever for your deposits to show up. ... more

She was very poor light and helpful

Kelsey went above and beyond to make everything as easy and stress free as possible! Also very affordable! Highly recommend!

Drove from Des Moines to get a part, that no one else had in stock. Customer service was prompt, friendly, and verified the correct part before I made the drive.

I opened my account with Great Western, which was then acquired by First Interstate Bank. Great Western had been open on Saturdays until noon: FIB promptly did away with ... more

Had an urgent matter to resolve and Mary was very understanding once I spoke to her about the situation I was in. She was patient and I appreciated that she took the time ... more

Tried to cash a wells fargo check and I was told my minor child needed to forms of identification first.

Had an urgent matter to resolve and Mary was very understanding once I spoke to her about the situation I was in. She was patient and I appreciated that she took the time ... more

Lisa helps us with all of the financials, tax submitting and advice for our business and personal finances! We love her and her business! 5/5 always

It's too bad our mayor doesn't care about marshalltown if he did, maybe we would have a mall to shop in .

The only thing I dont like (no showers)

Louisa is a troll who questioned my employment status and also wanted to up my car loan $7000 for them being to incompetent to open emails that had my new insurance sent ... more

Nice, but small.

Lori is the best she will help you with anything you need and will reach back to you if something went wrong! Megan was also such a great help! Great company to bank with ... more

Plenary 2024 and they continue to make appointments in a bank where almost no people arrive, are we still in COVID time? . If you arrive without appointments, they don't ... more

Dave and Dixie are amazing. Professional, and fast too. If you got questions they have answers.

Great guy and company. He worked with me on everything from getting to the office to accepting my word, though it was first time we met. I hope not to need bondsman in fu ... more

Service department are ultimate scammers. People doing business with them are being beat up.

T-N-T taxes are amazing, been with Tim and his wife for yrs, easy and fast and most of all honest,

Dealt with bank for over 15 years. Always help when asked and always worked with me whenever possible. Multiple loans through them and great with my account. Couldn't ask ... more

After what seems like 6 months of banking at pinnacle bank they decided that they were going to close our account with no reason maybe I complained little much but then a ... more

I was running a lodge about 21 rooms, at that time we're trying to save money to cut off all the extra expenses if possible. Nathan and one of his colleague just in t ... more

I had full 40 week paychecks and taxes were NOT taken out. Now I owe because they screwed up.

The best !