La Quinta Inn by Wyndham New Orleans Causeway

For how cheap it is, it's fine
Mar 27th, 2024

I will never stay at a la quinta every again! this location robbed me! I had my room already pre paid for through best hotel deals and when I arrived after my 6 hour plus drive for check in they were very un-orgnized and having issues already with other people when I got in. I tried to give them the benefit of the doubt but soon turned into fustrations when they first said they couldnt find my reservation. Then they finally do and then try charge me for my room I already paid for. They did reverse the first charge they did but then it hit again for another 200 and i was told by the AGM on duty Cory Jackson that he didnt know why it charged my card again and said the payment would fall off my bank account it was just a hold for the room. he then proceeded to tell me if it didnt then just dispute with my bank and they would get it sorted. Well guess what! i took it up with my bank and la quinta refuses to give me my money back! i sent proof that I already paid for the room and everything and shouldnt have been charged the 200 i was charged! I went to new orleans for my birthday weekend and had all these problems! Not to even mention I was suppose have room with two kings which they don't have but tjey said they had two queens which i was fine with but when i got to the room it was two full size beds not queens! It was an overall horrible experience all together and I'm out 200 because they dont want to make it right!
Mar 6th, 2024

Okay
Feb 28th, 2024

3 nights from February 11 to 14, 2024: I show up at the hotel I have an active reservation in the application (the quinta Wyndham) as well as the email with the confirmation number. The hotel tells me that they no longer have my reservation and that I have to pay 3 times more for the room to stay and sleep, finally shortly after they tell me that they are full. In short it is 7 p.m. the hotel leaves us (with my 3 year old daughter) without any accommodation solution for the evening without any help and without any compassion. Obviously the hotel is overbooked I can understand the situation but why not warn me?
Feb 16th, 2024

Feb 7th, 2024