Chamber of Commerce

      Verizon

      ( 256 Reviews )

      Verizon
      Buy online & pickup your order in store. Shop now!
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      Hours

      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.6 - (256 reviews)
      109
      55
      30
      17
      45

      About
      Verizon

      Visit our store at Auburn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Languages

      • English

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 352 Center St, Auburn, Maine 04210

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.verizon.com/stores/details/maine/auburn/auburn-me-203138/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 7:00 PM
      Sunday: 10:00 AM - 5:00 PM
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM

      Q How is Verizon rated?

      A Verizon has a 3.6 Star Rating from 256 reviewers.

      Hours

      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Nearby Apple Locations

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 256 Reviews )
      109
      55
      30
      17
      45
      Write a Review

      Kelli Ouellette on Google

      image I have been with verizon 20 years and this was one of the worst customer service experiences I have ever had. The salespeople in the Auburn store were extremely rude. They were talking to each other about cars and trunks that were big enough to put the bodies, while I was trying to change my plan. They did not engage with me or look away from their phones. I got a here is your new plan you are all set. Didn't explain the plan or want to answer questions, it appeared as if I was interupting them. I am no longer a customer.

      Business Response on Google Mar 23rd, 2024
      This is not the kind of behavior you should ever expect from Verizon, Kelli. Our team should always be ready to help you with courtesy, urgency, and professionalism. It's disappointing to learn that we have not been living up to our high standards for customer service. We value the years that you have been a member of the Verizon family and hope you will give us another chance to win back your trust and confidence.

      Thomas Morgan on Google

      image You should be monitoring you staff better, your shaggy haired salesperson and the one with the pony tail brought my wife a 25 year customer to tears on Monday with their rudeness and arrogance I thought it was customer service. Oh for you information she drove across the street and became a T Mobil customer.

      Business Response on Google Mar 21st, 2024
      This is not the kind of behavior you should ever expect from Verizon, Thomas. Our team should always treat our customers with courtesy, respect, and professionalism. It's disappointing to learn that we have not been living up to our high standards for customer service. We value the years that your wife have been a member of the Verizon family, and hope that she'll give us another chance to win back her trust and confidence in the future.

      Samuel Robinson on Google

      image Staff is extremely pushy and almost demands getting your license so they can run a credit check on you. Then try to sell you on the most expensive plan they have. I'd stay away from this store. I highly recommend the Wireless Zone location in Topsham for the best customer service around.

      Business Response on Google Feb 18th, 2024
      Hi Samuel, we're so sorry to hear you didn't have a great time with us. Our goal is to not only provide the best wireless network, but provide the best possible service for our customers. We are always improving and hope you'll give us another chance to turn things around next time you visit.

      Courtni Amberking on Google

      image Very friendly and helpful employees!

      Business Response on Google Jan 17th, 2024
      Hi Courtni, providing excellent customer service is a priority for us. It's awesome to hear that you had a great experience with our team! Thanks for the feedback! Come back again if you need anything else.

      John Cooper on Google

      image The staff are amazing. Big store with multiple technicians never a long wait.

      Business Response on Google Jan 30th, 2024
      We appreciate the review, John! We value your time and want to get you taken care of as quickly as possible. Glad to hear your visit went smoothly. Check us out again if you need anything else!
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      Overall Rating

      Overall Rating
      ( 256 Reviews )
      109
      55
      30
      17
      45

      Write a Review

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