Hertz Car Rental - Portland - Warren Avenue HLE

mulumba mulumba _{on Google}

Jan 31st, 2024

Bad customer service, I rented for this location and I was charged twice for the same service. Ive been calling nonstop to get this issue resolved and have not been given an answer.

Rick Pearson _{on Google}

Oct 6th, 2023

Offered great service! Highly recommended.

k c _{on Google}

Sep 11th, 2023

Well all I can say is that we are disputing our toll charges currently. We were not informed about the device in our car! We brought our own sunpass. It did not register in Maine unfortunately. But we have yet to see the actual breakdown of each individual too road charge broken-down only a single charge of $74.95. I feel decepted and if I don't see the individual charges I will be speaking to attorneys.

Marigrace O'Brien _{on Google}

Aug 15th, 2023

I made a reservation to pick up a car at open, 9am, Monday morning. No one showed up to open the location. There were multiple people waiting to drop off/pick up cars. I canceled my reservation after missing a meeting. Feeling stranded I had to call an uber. Alan, the car cleaner/driver, was the only one trying to be helpful and kept apologizing but unfortunately there was nothing he could do. I won't use Hertz ever again. While dealing with this, no one at customer support was able to do anything for the lot of us at the location other than tell us we could go to another location and try to get a car there. We didn't have cars to get to any other location! Very poor experience all around.

Brianna Hesketh _{on Google}

Jul 21st, 2023

i got a car from this location. the car had a funny smell and kept pulling to the right. upon returning the car it was cleaner and smelled better then when i received it. they are now calling at 2 pm. saying it has a bad smell in the vents, if im not there before 3 pm. to have it cleaned im being charged a cleaning fee. MIND YOU I LIVE AN HOUR AWAY.
DO NOT TRUST THIS LOCATION.