First Community Credit Union

I chose to use your app to sign up for your E-statement program. I called and spoke with your representative. I wanted to get confirmation. His response was, go back on the app and it will tell me. I asked, since I have you on the phone, couldn't you just check the system? He gave me this sigh of frustration and then he said give him a moment. He came back on line and said no, but you can go on our website and try to set it up. I asked for his last name he responded, can I place you on hold? When he returned, he told me It was policy not to share that information. My question to you, where does customer service start and end? I'll be searching for a more customer friendly institute.
Mar 9th, 2024

Jan 2nd, 2024

Manger is very disrespectful I lost my phones in tried make sure no one was in my account they closed it and said it was considered ahs fraud then when I spoke to the head manger he said there was nothing inappropriate ever done out my account she told me I couldnt open up another account because I didnt wanna talk to representative holly she was very rude made threats in I will never go back to them she gave me a number for corporate she answered and begin to to pick with me after I asked her multiple times could I speak to some one over her wouldnt recommend location very racist
Nov 21st, 2023

Oct 31st, 2023

Good and great place to go to.. Excellent service and helpful employees.. Wonderful credit union
Oct 24th, 2023