Wendy's
-
1900 Prospect Ave.
Helena, Montana 59601 - (406) 443-0040
- Website
Hours
Chamber Rating
-
Teresa Lewis
My husband and I are in our mid 70's and we drove through Helena Wendy's and ordered 2 meals and asked for an additional small water. The water was forgot so my husband walked to the drive in window because we have large Ford and there was no traffic at window. He requested the water and the manager, Jake, told him there was a policy that directed if staff forgot item it required the customer to walk in for item. He was rude to my aging husband whom has hand tremors and arthritis with glaucoma. My husband was upset with the tone and dismissal of his request and we left. I called back three times and noone answered. Finally, on fourth call I asked for the manager. The manager repeated the same thing to me and I asked why we weren't directed to drive through again and Jake was once again was rude and repeated that driving through again for the water was also against Wendys policy. I asked if staff could bring water out to us and he hung up on me. I called back and another staff answered and I complained that Jake hung up on me. She was nice and apologized. I asked her about the policy and she said it's not a policy and explained the water could have been given to us. The only conclusion we came up with was Jake discriminated against elders. We have always been treated respectfully at Wendy's for over 50 years and thought it was worth the time and effort to report our experience. Respectfully,
Apr 8th, 2024 -
Patrick Sparks
Apr 2nd, 2024 -
jl payne
Mar 28th, 2024 -
Ki Wine
Food is always great and good service but more often than not, I'm not given a straw or napkins with my meal when I go through the drive-thru. It gets a bit irritating.
Mar 28th, 2024 -
Daniel J. Cosio
Closed the door in my face and hour before closing time is listed online.
Mar 25th, 2024
Products
- Dave's Single
- Dave's Double
- Dave's Triple
- Baconator
- Son of Baconator
- Jr. Bacon Cheeseburger
- Wendy's Jr. Cheeseburger Deluxe
- Wendy's Jr. Cheeseburger
- Double Stack
- Wendy's Spicy Chicken Sandwich
- Wendy's Homestyle Chicken Sandwich
- Wendy's Homestyle Asiago Club
- Wendy's Spicy Asiago Club
- Wendy's Grilled Asiago Club
- Wendy's Grilled Chicken Sandwich
- Wendy's Crispy Chicken Sandwich
- Wendy's Spicy Chicken Wrap
- Wendy's Grilled Chicken Wrap
- Wendy's Crispy Chicken BLT
- Wendy's chicken nuggets
- Wendy's Chicken Tenders
- Wendy's taco salad
- Wendy's Spicy Chicken Caesar Salad
- Wendy's Caesar Side Salad
- Wendy's Garden Side Salad
- Wendy's Jr. Bacon Cheeseburger
- Wendy's Natural-Cut Fries
- Baconator Fries
- Wendy's Rich & Meaty Chili
- Wendy's Sour Cream and Chive Baked Potato
- Wendy's Plain Potato
- Wendy's Bacon Cheese Baked Potato
- Wendy's Chili Cheese Baked Potato
- Wendy's Cheese Baked Potato
- Wendy's Kids' Hamburger
- Wendy's Kids' Cheeseburger
- Wendy's Kids' 2-piece Chicken Tenders
- Classic Chocolate Frosty
- Vanilla Frosty
- Wendy's salads
- Wendy's chicken
- Wendy's fresh-made salads
- Wendy's sides
- Wendy's 4 for 4
- Wendy's 444
- Wendy's Four for Four
- Cheeseburger
- Hamburger
- Chili
- Fries
- French fries
- Dessert
- Chicken wrap
- Fast food salad
- Chicken nuggets
- Chicken tenders
- Kids meal
- Fast food kids meal
- Wraps to go
- Baked potato
- Bacon cheeseburger
- Double cheeseburger
- Triple cheeseburger
- Chicken sandwich
- Spicy chicken sandwich
- Taco salad
- Caesar salad
- Grilled chicken sandwich
- Grilled chicken wrap
- Crispy chicken sandwich
- Crispy chicken wrap
- Fast food side salad
- Apple slices
- Fast food ice cream
- Drive thru ice cream
- Fast food chicken wrap
- Fast food chicken sandwich
- Drive thru salad
- Drive thru breakfast
- Drive thru hamburger
- Fast food breakfast
- Fast food hamburger
- Fast food cheeseburger
- Fast food chicken nuggets
- Fast food chicken tenders
- Drive thru lunch
- Drive thru dinner
Payment Methods
- AMERICANEXPRESS
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Wendy's?
A The phone number for Wendy's is: (406) 443-0040.
Q Where is Wendy's located?
A Wendy's is located at 1900 Prospect Ave., Helena, Montana 59601
Q What is the internet address for Wendy's?
A The website (URL) for Wendy's is: https://locations.wendys.com/united-states/mt/helena/1900-prospect-ave
Q How big is Wendy's?
A Wendy's employs approximately 20+ people.
Q What days are Wendy's open?
A Wendy's is open:
Monday: 6:30 AM - 11:30 PM
Tuesday: 6:30 AM - 11:30 PM
Wednesday: 6:30 AM - 11:30 PM
Thursday: 6:30 AM - 11:30 PM
Friday: 6:30 AM - 11:30 PM
Saturday: 6:30 AM - 11:30 PM
Sunday: 6:30 AM - 11:30 PM
Q How is Wendy's rated?
A Wendy's has a 3.8 Star Rating from 974 reviewers.
Hours
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Ratings and Reviews
Wendy's
Overall Rating
Overall Rating
( 974 Reviews )Teresa Lewis on Google
My husband and I are in our mid 70's and we drove through Helena Wendy's and ordered 2 meals and asked for an additional small water. The water was forgot so my husband walked to the drive in window because we have large Ford and there was no traffic at window. He requested the water and the manager, Jake, told him there was a policy that directed if staff forgot item it required the customer to walk in for item. He was rude to my aging husband whom has hand tremors and arthritis with glaucoma. My husband was upset with the tone and dismissal of his request and we left. I called back three times and noone answered. Finally, on fourth call I asked for the manager. The manager repeated the same thing to me and I asked why we weren't directed to drive through again and Jake was once again was rude and repeated that driving through again for the water was also against Wendys policy. I asked if staff could bring water out to us and he hung up on me. I called back and another staff answered and I complained that Jake hung up on me. She was nice and apologized. I asked her about the policy and she said it's not a policy and explained the water could have been given to us. The only conclusion we came up with was Jake discriminated against elders. We have always been treated respectfully at Wendy's for over 50 years and thought it was worth the time and effort to report our experience. Respectfully,
Patrick Sparks on Google
jl payne on Google
Ki Wine on Google
Food is always great and good service but more often than not, I'm not given a straw or napkins with my meal when I go through the drive-thru. It gets a bit irritating.
Daniel J. Cosio on Google
Closed the door in my face and hour before closing time is listed online.
Overall Rating
Overall Rating
( 974 Reviews )Write a Review
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