Hertz Car Rental - Las Vegas - East Sahara HLE

Apr 9th, 2024

Niki rocks. Sweet hard working lady, multitasker, fast and polite, she is a gem. Thanks!
Apr 3rd, 2024

1hr wait for the line + 2 hours just to wait for the car + every staff is rude! place is garbage. go somewhere else
Mar 30th, 2024

We needed a quick affordable rental for an overnight trip and Hertz was amazing, again. Our rental agent (I think her name was Shaikita) was pleasant and efficient. The environment was clean and fun as the other workers were decorating for St. Patrick's Day and enjoying the day. The car was perfect and comfortable for our needs. The return agent was friendly also and the return process was quick and easy. The only reason I didn't give 5 stars is this location closes at noon on Sat and closed on Sundays. If they were open on Sundays to return a vehicle I would go to no other place.
Mar 6th, 2024

Walked in to Gold members counter to pick up my reservation. The worker didnt even look up from their newspaper before vaguely pointing me in the direction of where my rental would be parked. They said there wasnt even a stall number assigned. When I walked out into the area, none of the information matched. There were other confused customers as well. I went back in two more times, each with the same result. One woman refused to quit gossiping with her coworker. The third time I went out, a younger employee in the lot came and instructed us that we were in the wrong area, and pointed us to a different part of the lot. An unexpected $500 and and hour later, I ended up driving away with a car that wasnt even what I reserved, I just wanted to get out of there after a long flight.
Mar 20th, 2024