Albuquerque, NM Credit Union

Terrible service. I prefer the one off of ladera they’re fast friendly and professional. I unfortunately had to go to this one.

I am quitting my membership after 25 plus years at Nusenda today because a large B manager woman was rude to me. My name is Victor and I was buying a cashier's check at ... more

These A-holes keep calling me. Over and over. I'm not a member. Never done business with them. They insist that they are not, but yet, I continue to get calls from this n ... more

They cancelled my card and want me to wait 90 minutes for a replacement after telling me no appointment needed for a replacement card.

Amazing customer service!! They were very friendly and made sure to explain in great detail everything I needed to know or had questions about.

Navy Federal Bill pay is the worst. They did pay some bills but not all of them and failed to deduct from my account even though had money in it. So some bills got paid ... more

Found this ones closer to me the Eubank

Fast, friendly service, clearly explained. I'm telling all my friends.

My daughter and I came to this branch to utilize the coin kiosk. I dont understand how they would have a feature and it be out of order. How long has it been down for? Sh ... more

Good credit union. Wish I had more options for a loan.

I visit the one on Rio bravo, and the other one on San Pedro, everyone are respectful

Their all very friendly and helpful. You ask them a question and if they do not know the answer they will find out for you .thank you all for being so professional.

Cool

Great customer service very a sensible and consideraset it up

Horrible credit union. Went in to open new account and the girl who helped was not friendly at all. I am happy I didn't open a new account and stayed at first financial c ... more

Came in on a Saturday and the line was full. There had to have been 10 people ahead of me and I was in and out in just 10 minutes. Good job guys

Well done! Great service everytime I walk in. Wait time is not long. I try to go between 2-4 maybe that could be the reason.

Wasnt able to get the tellers fuller name, but Paulina is very rude, and had a bad attitude when helping me. She should better her customer service skills, or maybe look ... more

The machines are broken every time I come here. I wish they would replace the branch manager with someone who could actually run a branch.

No cash at ATM on the Regular!!! Unacceptable!!!

Super unfriendly very unimpressed. The most confusing thing is the services they provide you one day are not the same services they provide the next day. SMH.

Anytime I try to speak to them in any way about my car loan I spoken down to and treated with such hostility for asking basic questions and was told over the last six mon ... more

This bank is worthless they’re not there to help you they’re just had a rip you off you file dispute and even though you have all the hard-core facts they still won†... more

Mikaela was extremely helpful on my credit card and checking accounts. She also cheered me up.

Great costumer Service in this branch

The Manger Kristi was a great help when no one wouldn't help us also Krystal was a great help. I advise anyone to drop there banks and open a account with Nusenda

Love this bank they are amazing great when I purchased a truck and have a savings and checking account. Staff is always so friendly and helpful

Tellers are always friendly and helpful. This credit union offers great loan rates and has been the best banking experience Ive ever had. I have accounts with other bank ... more

Excellent customer service from Alejandro! Thank you for your assistance and follow up after the initial in person transaction!

This location has bad customer service. I normally go to the Alameda location where I feel this location could learn some customer service skills from. Blond teller insid ... more

Excellent customer service from Alejandro! Thank you for your assistance and follow up after the initial in person transaction!

I had a great experience. Very professional, trust worthy Geneva rocks she is the best.

Someone tried to take money out of my account three times and it was denied. I was charged non-sufficient funds fee and my checking account was closed. The bank won't do ... more

We always check with this credit union first when making financial decisions. I love the staff and we always receive excellent treatment from every one there.

No access to the building on a saturday

Staff friendly, knowledgeable and efficient .

Quick, easy, clean, modern, helpful staff, great location close to downtown. Only downside is it has a huge parking lot and a drive through :( Also not sure why the card ... more

Worst credit union ever. Rude employees. I hate this credit union and it looks like its time to close my account. Im so done with the drama.

Joe, Cheryl and Carla are amazing!!

Very family friendly

Love the remodel. The new additions are very useful. Restrooms, beverage options, kiosk, and a very helpful and professional employees. Doesn't matter where I'm at i alw ... more

Used this bank for shared banking cashiers check for over a year with no problem but my last experience Jesus had no idea what he was doing. Every other bank teller had n ... more

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Love First Financial Credit Union. They support local business!!

I love this place because they gave me a second chance when I was younger I messed up my credit worked on it for 5 years and finally they gave me a car loan and a persona ... more

The employees here are professional,but very stoic and unfriendly

Had a bad experience though since they've been amazing and am happy to bank here.

Absolute worst bank ever teller is rude and the manager Maritza is rude and condescending refused to notarize a paper that she very easily couldve as the next bank we we ... more