Chase Bank

Help a certified check for over a week
Feb 11th, 2024

Bank will tell you they can cash your check. Then they will run it through the machine to put a print on the check. So you cant cash it and tell you that you have to open an account. Ridiculous. Drove over an hour there. They couldnt just overpass it like anyother bank. Do yourself a favor and bank anywhere else besides this place
Feb 7th, 2024

I would not recommend going to this bank. I walked in and asked to do a withdrawal and was immediately asked if I would like to use the ATM instead of a person. If I wanted to go to an ATM I would have done just that. There was nobody else in the lobby and the staff were preoccupied with putting up the Christmas tree in the lobby. If I could give this review a negative star rating I would. This service experience was terrible. There was no effort to want to service me at all and the indirect way at the ATM felt forced. I hope to not have to go in this lobby again.
Dec 10th, 2023

Great service!!
Sep 11th, 2023

Horrible, Condescending, non helpful attitude towards people inquiring about opening an account. I was in utter shock by the nonchalant treatment and unwillingness to give the pros of opening in account with Chase. It was almost like this person was representing the fact that this bank doesn't care whether you open a new account or not. And thanks to the lady (I'll get her name later) @ the balltown road branch, I most certainly wont.
Sep 10th, 2023