Hertz Car Rental

The ladies here are always nice & professional ! Excellent customer service.
Jun 15th, 2023

Worst rental car experience EVER! After we arrived, with a RESERVATION, they informed us that they didn't have any cars ready and told us we needed additional documentation from what we were told we'd need online. Unorganized office with hand written "be back soon" signs and a single confused employee.
Jun 2nd, 2023

Everything was easy and smooth I had no problems with renting my car and being on my way
May 25th, 2023

Apr 11th, 2023

After receiving horrendous Customer Service at Roxboro NC Enterprise, I called this Hertz office for assistance with a rental while my vehicle is in for repairs after a car accident. Ashley; the Customer Service Representative went out of her way to work with the Insurance company to arrange a proper vehicle for me. I was unable to make it to the office to make the arrangements myself so Ashley worked with the insurance company over the phone. I was contacted in less than 1/2 hr with a confirmation number. Its really nice to have someone go above for you in a time that it seems like customer service is at an all time low!! Thank you Ashley, I appreciate you!
Jan 25th, 2023