Philadelphia, PA Bank

Such a great pleasure to bank with this office

Ever since Beneficial was bought out by WSFS all of their offerings and services have been steadily going downhill. Especially, banking services for small business owners ... more

Had a problem with a washed check. Went to this branch since it was close. They handled the situation, changed my account and voided the bogus check. It took a few day ... more

The process was a bit weird with two people in the room during my process one typing down info the other asking 1000 questions made me very uncomfortable but the banker w ... more

Not familiar with this financial institution, beautiful aerial view in the area though

Been a customer since Royal Bank days, just love it when they call every customer that comes in by their names when I was still the store manager at Dunkin 1324 Walnut St ... more

Today I went there ask for coins,Asian guys I don't know the name really root misbehav don't know how to talk to the customer,I have account with wsfs with more than 20 y ... more

Yolanda is a very nice person. I have always been kindly treated there. The guy that once was not nice is not there anymore.

This ATM has problems sometimes

Definitely unprofessional and lacking in intelligence

This bank closed while i was in line she saw us standing inline outside then came out to say they closed i informed her i ran out of gas and i needed money for gas !!

Excellent experience .Helpful, knowledgeable, wonderful customer service.

the tellers are very polite and friendly

Beware. If you close an account, they may not close it out completely and try to charge you fees. Total scam that feels intentional.

Was waiting outside for someone

I went to this branch to open a new account. I booked an appointment and went to the branch on time. I was a little afraid at 1st because after seeing the reviews of 3/5 ... more

This bank is extremely unreliable! They are unable to help you with anything and tells you to call customer care. Will not be banking in the future

By far the worst citizens bank; ever since they hired new people, it has gone completely down hill. Theres always a problem and no one knows how to do anything here.

No respect for the ELDERS. One consumer came out of the bank (6/10/2020) PM. WITH NO MASK ON. Only one consumer at a time in the bank. (I truly understand). with 4 telle ... more

Only a one star because I had to in order to comment. I swear I do not want to see anyone get in trouble or lose their job but what I witnessed in this branch, how I was ... more

It very slow. I waited over 15 min with only one car in front of me smh

Friendly people. Very helpful staff. Excellent security for card use. Saved me 250 from a labtop scam. Recognizing the scam. Thank you.

I went to this PNC and within 5 mins got a new replacement bank card. The teller was very nice and kind. Thank you

VERY PROFESSIONAL

The best bank in the city all the employees are great

Don't know why people wrote all those negative comment but they helped me in very professional way and banking with them an excellent as far as I got my experience. The m ... more

Whenever the manager sees me she says hi but it's totally sincere and genuine with a big beautiful smile! It can't be easy managing so I acknowledge this and I appreciate ... more

I had the most extraordinary experience st Santander Bank.... Two female employees (unasked) accompanied me to safely deposit my check in another bank two blocks away. ... more

Great customer service and staff was very caring. Thanks

The staff are very patient and are very willing to answer any questions that you may have. I'm been coming to this branch for over 3 years and have never had a problem.

2nd time here and they were so nice to me. I started working down the street as a receptionists and this is the closes one to my job. I usually go to old york road branch ... more

1 teller for a huge line on a Tuesday afternoon. Ridiculous. Useless manager watching frustrated people get out of the line and leave instead of jumping behind the coun ... more

Stephon S was very professional, personable, and helpful in getting an additional account set up for us as well as answering all our other questions and concerns. He real ... more

Apparently I deserve to be yelled at for asking what is going on after I waited 1.5 hrs watching people coming in after me being serviced

Long time..customer..and value one..

Great service

Wendell Edmonds was instrumental in processing an international wire transfer for me. He did everything smoothly, professionally, and quickly. Excellent job!

I needed a replacement debit card, waited line for 35 minutes just for that. This is my 2nd time at this location after 4 years, it's 8 minutes away from my home and I'll ... more

Great branch! Scott was very helpful and patient while assisting. Very much recommend this location.

Bank Human

(Translated by Google) Waited too long for only one person to work. (Original)

Mark real professional, a great help over my time cashing in my check here without an account.

Very bad service

No qualms about deadnaming. Enbys should try Chase

Would give them zero if I could. They made us endorse our treasury paper bonds and wrote their banks details on them before realizing they cant cash these bonds for us. ... more

Poor poor customer service they take people out of order after you successfully signed in to speak to advisor.

Horrible service

Service is horrible. Staff are very unprofessional.

I had the worst banking experience at this location since I opened my first bank account over 50 years ago. The male banker accused me of "throwing my i.d. card at him". ... more

Dont even bother coming to this place. I dont usually leave reviews but I am so sick. Their customer service is horrible, they cant never resolve any issues you have, usu ... more