Philadelphia, PA Bank

Big shoutout to Debra Thomas Johnson. She took care of all my business needs. Opening a business checking account was easy. She even recommended ways to get higher funds ... more

Poor customer service

Store Customer Experience Coordinator Tianna K. is the best !!!! She thwarted the attempts of a fraudster who entered her branch and attempted to withdraw funds from my ... more

Just a heads up that this isnt really a full branch - they dont have any tellers working here. There are multiple ATMs and staff that can do limited things, but if you ne ... more

Don't go into this PNC branch. yesterday afternoon 9 / 27/22 I was making a deposit. It was two black female tellers in there. The one that waited on me. Should have ask ... more

Came here to cash a check, the lady who greeted me was very nice. However the old miserable grandmother behind the counter was very rude to me. She didnt even speak when ... more

Ebony its doesnt has good attidue for servies customer she is racist !!!!

Please be careful getting a loan from American Heritage. They are clever loan sharks that keep you in debt. They prey on the unknowing and give you incentives to help pil ... more

I really dont like to leave a bad reviews, but when you have an emergency, coming to the bank, you are the only one customer, five people telling you to scan a barcode so ... more

very bad attention from the banker

the parking lot is always packed. there is always a line inside And there is no business counter available at this branch. Been waiting for over 20 minutes just to do a ... more

The route traffic so bad to get to this bank since one of the way enter block for fixing the road. I have 4pm appointment and i was late. I came in and tell them that i w ... more

Great service and efficient

I go in here frequently and the staff is always very pleasant and nice.

Usually very friendly staff, not a long wait time in line or drive through.

This was my first time going to this branch. The employees were so rude. The Mgr was. The teller was great. I will NEVER step into that branch. So unprofessional. I have ... more

Yesterday Freddie helped me with an issue and he was incredibly helpful, amazing and efficient. His customer service skills made it a pleasure to do business there again.

The Branch itself may be fine. BUT, I have not lived in Philadelphia or used this branch in 11 years. Over those 11 years, I keep getting calls, and emails from their b ... more

My dad passed Away without a will I went downtown because he didnt have much and theres a thing called probate when someone has more than my dad had and you usually have ... more

No disrespect to this personal PNC but just went to an ATM and tried to take out $10. It kept telling me I did not have the funds when I had $10.69 this is a no surcharge ... more

Thinking about getting a cash withdrawal here from your business account ...forget about it. The manager Davlas gave me every excuse on earth why I couldn't get my money ... more

One of the worst TD banks locations in NE Philadelphia, an outstanding poor customer service, no respect no loyalty, especially the Russian speakers stuff it's a shame!

Atm on 6th street ate my money and didn't deposit it into my account. Manger was very calm and empathetic about the situation and helped me submit a claim, still waiting ... more

Very good food and good portions. The food is delicious.

The computers went down mid-way through opening up my business account, however Dominic Long was the ultimate professional and being the member advisor that he is, comple ... more

Switched to PNC and do not regret a thing especially this location. The banker Karlin goes extremely above and beyond! Works personally with you and always makes me feel ... more

How do you only have 1 teller on a busy street and bankline was so long!!

Every time I go to get a card replacement there's always some thing in the way. Either I gotta wait 45 min for them to take care other sit down clients [ that has nothin ... more

Marcus was great exceptional service. He made the whole process easy Great guy

Giving 0 should be an option. Because this place doesn't fail to be background nasheed vocals credit rude, condescending, unaccommodating, and the list goes on and on. Yo ... more

Close in the neighborhood all personal are awesome

bitcom machine been broken for months my first time doing or try to do my transactions and ur machine is not working thank you

Doing business with BB&T is difficult. I got so frustrated I made an appointment to visit the Chestnut Hill Philadelphia branch at 9 AM today, 7/20//20. No one was ther ... more

Hate that there are no tellers anymore - just a machine you have virtually talk to someone through. I waited 15 min to talk someone and then tried to withdraw money and w ... more

They have great service and items

This bank is absolutely slow! They never have any rolled coin and claim its due to coin shortage the coin shortage has BEEN over with! I work in retail AND have an accoun ... more

Clearly told the lady let me get cheese grits then proceeded I want I want grits with salt, pepper butter and cheese Just to get all the way home to have grits with no ch ... more

This is the worst bank Ive ever been to in all my life. The tellers and managers are all very unprofessional. No greetings upon entering, no signage to tell you where lin ... more

It was good

Great food, and nice variety of groceries to buy, and all for amazing prices. Bunch of different stores, bubble tea, indonesian, vietnamese, good find in Philly!

No complaints. Transfered the bitcoin to my coinbase account.

Paid my city taxes early; city banks with Wells Fargo; Wells Fargo deposits my check not in city's account but back in mine. Months later I'm fined and face added penalti ... more

After i used an atm here a little while later someone used a clone of my card at the same atm to steal my last 1000 dollars so be careful. I wouldn't want anyone to have ... more

This sounds unbelievable but it's true.... This branch SOLD THEIR PARKING LOT to developers whom are now building more rental units on the property. Parking is very scarc ... more