Enterprise Rent-A-Car
Permanently Closed
-
1920 Elm St
Dallas, Texas 75201 - 214-939-2192
Hours
Chamber Rating
-
Benjamin Kartheiser
Reserved car and received a message stating I needed to bring a DEBIT or credit card to pay for rental the day before but then at the time of rental I couldn't use my debit card. Set my trip back hours despite another local Enterprise allowing me to use the debit card. Cost me close to an extra $100 due to needing to take an Uber and pay additional taxes at other location.
Sep 10th, 2021 -
Mike King
Easy and convince
Sep 1st, 2021 -
Kim Banks
My car was hit and I had a scheduled reservation for Today at 3 through my insurance. I called yesterday to verify due to the shortage of vehicles and was again reassured. Today I called and was informed by the manager John that the person working yesterday was not their regular employee and he would not be able to get me into another vehicle for at least another 2 days . No apology or attempt to rectify the situation. His advice was to call a place closer to where my car was towed. Ive used enterprise for years. I will never visit this one.
Aug 18th, 2021 -
Chanelle Johnson
Unfortunately I am contacting you on what I would have hoped to be my expression of an amazing experience that I had the pleasure of being privy to Enterprise on Elm St, but that could be no further from the truth. After calling to clarification as the the documents state that I can be picked up by Enterprise of my choice location was not the truth. After calling and speaking with the manager there were now stipulations added of a 3 mile radius. I was talked to and treated horribly by one of your associates who they said was the manager. I understand that Covid-19 has been difficult for everyone, as tensions are high and we are all navigating this pandemic together..... but his treatment left me mortified. I have never experienced treatment like this before at Enterprise, as it's been used frequent when needing a rental car. Is there a corporate number in which I wanted to make a formal complaint, and I've made sure to detail my experience online as well.... as no one should be treated with such distain and disrespect. I look forward to hearing from you soon, as I appreciate your time.
Aug 11th, 2021 -
Doctor CPA
Jul 25th, 2021
About
Enterprise Rent-A-Car
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Dallas. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Services
- Car Rental
- Rental Cars
- Rent a Car
- Van Rental
- Auto Rental
- Luxury Car Rental
- Airport Pick Up
Brands
- Car Rental
- Rental Cars
- Rent a Car
- Van Rental
- Auto Rental
- Luxury Car Rental
Languages
- English
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Enterprise Rent-A-Car?
A The phone number for Enterprise Rent-A-Car is: 214-939-2192.
Q Where is Enterprise Rent-A-Car located?
A Enterprise Rent-A-Car is located at 1920 Elm St, Dallas, Texas 75201
Q What is the internet address for Enterprise Rent-A-Car?
A The website (URL) for Enterprise Rent-A-Car is: https://www.enterprise.com/en/car-rental/locations/us/tx/downtown-dallas-0923.html?mcid=yext:245709
Q How big is Enterprise Rent-A-Car?
A Enterprise Rent-A-Car employs approximately 20+ people.
Q What days are Enterprise Rent-A-Car open?
A Enterprise Rent-A-Car is open:
Friday: 7:30 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Q How is Enterprise Rent-A-Car rated?
A Enterprise Rent-A-Car has a 3.8 Star Rating from 337 reviewers.
Hours
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Ratings and Reviews
Enterprise Rent-A-Car
Overall Rating
Overall Rating
( 337 Reviews )Benjamin Kartheiser on Google
Reserved car and received a message stating I needed to bring a DEBIT or credit card to pay for rental the day before but then at the time of rental I couldn't use my debit card. Set my trip back hours despite another local Enterprise allowing me to use the debit card. Cost me close to an extra $100 due to needing to take an Uber and pay additional taxes at other location.
Mike King on Google
Easy and convince
Kim Banks on Google
My car was hit and I had a scheduled reservation for
Today at 3 through my insurance. I called yesterday to verify due to the shortage of vehicles and was again reassured. Today I called and was informed by the manager John that the person working yesterday was not their regular employee and he would not be able to get me into another vehicle for at least another 2 days . No apology or attempt to rectify the situation. His advice was to call a place closer to where my car was towed. Ive used enterprise for years. I will never visit this one.
Chanelle Johnson on Google
Unfortunately I am contacting you on what I would have hoped to be my expression of an amazing experience that I had the pleasure of being privy to Enterprise on Elm St, but that could be no further from the truth.
After calling to clarification as the the documents state that I can be picked up by Enterprise of my choice location was not the truth. After calling and speaking with the manager there were now stipulations added of a 3 mile radius. I was talked to and treated horribly by one of your associates who they said was the manager. I understand that Covid-19 has been difficult for everyone, as tensions are high and we are all navigating this pandemic together..... but his treatment left me mortified.
I have never experienced treatment like this before at Enterprise, as it's been used frequent when needing a rental car.
Is there a corporate number in which I wanted to make a formal complaint, and I've made sure to detail my experience online as well.... as no one should be treated with such distain and disrespect.
I look forward to hearing from you soon, as I appreciate your time.
Doctor CPA on Google
Overall Rating
Overall Rating
( 337 Reviews )Write a Review
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