Dallas, TX Van Rental Agency

Wow, horrible service. I called to see if they carried moving boxes and the lady answered, "hello". I asked, is this uHaul and she just kept saying hello. She finally sai ... more

Owner was very rude when we came to pick the truck up. Staff was slow as molasses when we came to return the truck. Can we just get good customer service again.

Very helpful and understanding. Great place to use!!! Will recommend always.

As the other reviews stated lousy service. I went to get propane and the lady there said - let me go check and see if they are busy. It didn't appear to be busy. Didn' ... more

Best rental agency out there. This particular location always has a large fleet of trucks. The vehicle are always in good condition. I use this place quite often and have ... more

As I write this review, I'm most concerned about what UHAUL has become. Mr. Joe Schoen has worked hard over the years to build his brand. This is my honest review of my e ... more

Poor maintain, equipment dirty for previous use

In and out with what I needed.

-1 star. Our unit got broken into and the people in the office left without replacing our latch on the unit so we could lock it up AFTER assuring us it would be done befo ... more

Friendly quick and smooth transactions

Very friendly, helpful to.

Charged me $15 for "safe move" when I've always provide my own but never used, then says you have to cancel it 30min after taking the truck?? 1.5 hour trip, $15.00 in ga ... more

Scary! Not a real uhaul store. Location not in a safe area. It's someone's auto shop.

Worst experience ever. They advertise their location as a 24/7 pick up and drop off location. So I made a pick up reservation for 930pm this evening at their location. I ... more

Worst experience ever. Waited in line over an hr at this location to pickup a van I rented. Completed "express checkin" prior to my visit and the employees still weren't ... more