San Antonio, TX Telephone Company

They scammed me, this store is very bad

Very friendly and supporting crew. Two thumbs up

Very helpful people at this store

Thank you to Johnny the mobile expert! At T-Mobile for helping me get the phones I love very friendly and helpful! 5 stars!

Jose was new at his position but he showed great knowledgeability of helping me purchase a new phone and transferring my data from my old phone to the new phone at T Mobi ... more

they offered me a promotion that they never fulfilled the seller gabe offered me a promotion that had not started, they charged me the amount of the phone of $30 when he ... more

Very good place to buy a phone

For small businesses, IT is essential. When technology fails, your business fails. Benny provides great customer service and expertise. I would highly recommend him to su ... more

Have employees that don't listen well at all

Stoked to be helped by Caroline who helped me out with my service transfer. Shes a star employee!!

Polite, professional, friendly.

Ahmad was very helpful and professional. Highly recommend him for his expertise.

Very helpful and knowledgable.

Was assisted by Lizzy, great service every visit of mine!

Ozzy was very helpful and answered all the questions I had. Went in to have my broken phone fixed or replaced and he let me and my husband know we were good for an upgrad ... more

So service is always phenomenal at this location. I am constantly updated with ongoing specials and deals just because they know how to keep the conversation going. Even ... more

Had amazing customer service with Clarissa. She sold me a new phone, glass protector, case, watch, and earbuds !"This salesperson was like a human emoji - always engaged ... more

Great service fast friendly..Rafi, was great person helpful...

Talked to jackie , shes the best customer service ive ever in my life got at a phone company. Shes friendly , just seems to be happy ! I let her know i was on a budget & ... more

Noor went above and beyond the call of customer service. He answered all my questions and concerns with prompt reassurance and acted accordingly to the service of treatin ... more

The gentleman that assisted us was very professional and on point He had the phone and accessories in store. Would recommend this store located on Goliad Rd/Pecan Valley ... more

I waited 20 minutes, as did at least two other customers who were present during my time in the store, because the store did not hire enough people to keep up with demand ... more

Excelente customer service

I would like to let you know that Jessica Mercado is doing a great job I like how she answered all my questions thank you you Jessica

This metro has been over pricing chargers screen protectors you name it, ever since new employees or management I wouldn't recommend to go their

just grabbed a great deal on a free phone

Always professional and always helpful!🌹❤️

I have been a customer for 7 years and now I went to this place to add a new line and when I was about to sign I refused because the price that they had told me before on ... more

Thank you Yessie and Amanda for your great service . You are both great assets to T-MOBILE. Keep you the great service. 1/23/21 I want to thank Amanda once again it's a ... more

Extremely Patient with us when it took a couple hours to switch us over. Thank you Gabe and Kyle for helping us.

Just left this store they are very helpful and kind. Great customer service and honest.

Kyle and Iaunna have been very helpful to me. I have been a customer of this T..Mobile for a long time. They have been very helpful to me every time i go there. I never h ... more

Disappointing, I have had my current line for 2 years. This week I filed my first claim through my tmobile insurance and saw my protection included add on perks. These we ... more

They lost my phone when I did the trade in policy. So T-Mobile charged me for the phone. They couldnt even fix it. Now IM PAYING EXTRA on my bill: but THEY lost the phon ... more

I go there once a month to pay my bill! And they are awesome!

Helpful and kind!

My experience was awesome. Sales rep really took care of me and gave me the best service I've ever had from any metro store.

Ashley was sooooo completely helpful! She went above and beyond to help my family get what we needed!

Jamie was ABSOLUTELY FANTASTIC! Her customer service skills are off the chart...

Kind of unprofessional with attitude and two out of the three staff members did not have complete knowledge on simple tasks.

My girlfriend and I came in on an issue with her Apple ID. Markus went above and beyond to make sure we had some kind of resolution to our issue. I really appreciate the ... more

Making strides in achieving a successful outcome.

Outstanding

Ive had my phone for nearly 3+ years and it has seen some better days. For example my screen was cracked, more like shattered, my speaker was only working on speaker and ... more

Not helpful

The staff here is very knowledgeable. The service is excellent!

Went here to fix my phone and get my boyfriend a new one and the women I believe her name was Dixie. She was really nice and great service

the guy with glasses was very friendly and knew his stuff. thanks for getting me a phone i would enjoy

I bought a new phone and don't know to much about them ,Adrian and Jessica help me understand something things before I left, friendly and very helpful

Aamik was so helpful and assisted me with my concerns promptly and made sure that I was fully satisfied before leaving. I recommend this location to anyone in the future ... more