San Antonio, TX Bank

the only i nonlike the location

Love this branch. The manager Robert is awesome and Andi is great at what he does. The sweet tellers. My favorite is Maribel. She is always ready to help with a smile on ... more

Leo the manager is awesome and very helpful. The bank itself is terrible the staff is rude and very disrespectful over the phone. Do not bank with Comerica.

This is a pretty good branch with quality service. Unfortunately, they closed down a few of the other local branches and even after that you have to go to certain ones if ... more

BAD BANK! I have banked with WF for decades in several states. This Branch is the "very worse" and doesn't rate One Star. Cannot call in the message is because of Covic 1 ... more

How can the people answered me? I cant communicate ! i really need this help please!

Staff is friendly and it is an easy banking experience for everyday banking. If that's all you need, don't read any further. If you do need a bank that has your back, thi ... more

This is an old Bank of America location.

Extremely rude customer service and the manager hates his job. So Im taking my money anywhere else but here.

Amazing place. The staff here are so kind and patient and I truly appreciate that. I usually come during the morning and there is either no line or a 1 person line. Some ... more

Love this branch! Always helpful and friendly.

I was there with business banking almost to the closing time and staffed were very nice and professional

Front door lady and security guard Made me feel like a criminal when I came to withdraw money from my account

No tellers. Chase took away people's jobs! Chase is doing nothing for the community. Close your account find a new bank.

I called asking about getting a new debit card and the woman who answered was so rude, so unprofessional like I was bothering her.

Don't waste your credit or time. They will scam you. I've been paying a 34 NSF fee from Feb that has gone well over 250 paying back yet to them I still owe it was 10 doll ... more

Needed to get paperwork notarized and Zack Boothby was epic! Thank you so much for helping me today.

I visited this branch today and had a great experience. April took the time to help me and escalated my concerns. The manager was also very helpful and I totally apprec ... more

My wife and I were out of town and needed to wire transfer money to close our escrow. The teller was friendly and efficient and we were able to send the money. She even ... more

Edit 4/3/24- Just found out Bank made errors opening my account. Stressful. Your Relationship Banker Mr. Nathanael Bynum is top notch! I have nothing but good things to s ... more

super crew!!! Banking at its best ! Affable and on the ball!

stay away. Small businesses are treated horrible by chase.

Very helpful

"Thrilled to share my experience with Woodforest National Bank! Their exceptional service and unwavering support have made it the perfect place for my business banking ne ... more

Very slow service awful every person I talk to they they complain about this branch no service what so ever .

I would rate this place zero stars if I could. They were always very rude, seem to play favorites among their customers, and the environment is unprofessional in my opini ... more

Just keep driving to the next branch. No customer service here.

Great help with Angela Reyna She did great when opening the account

Excellent customer service

Waiting time is too long. Only two people on office helping people.

The recent experience I had with Chase Bank is the most unethical and unfathomable thing that has ever happened to me as a banking custorner.I deposited a check from my m ... more

This is my mother's bank she has been going here for years to the point where all the ladies pretty Much know her. She doesn't even have to show id because they are famil ... more

When you need something it open 24 7

Made me wait one hour to put on the phone with fraud department

At least one of the ATMs isnt working at all times. Its been at least 2 months since one of them is on some sort of log in screen. Not very reliable ATMS.

The ATMs at IBC banks across the city are old and outdated. Customer service for ATM malfunctions is minimally helpful.

Great, the ladies here are the best!! Kirstie, is absolutely the best... Leslie, amazing very knowledgeable.. I love coming this branch!!!!!

Very friendly and very helpful. Wouldn't change banks for nothing

Friendly staff, great service. love it

Bad service. I was trying to open an account. No sign in sheet and no one came up to me when I was waiting at the lobby. After a while I just walked out. This was after s ... more

Absolute worst branch Ive ever been in for any bank. Chase, RBFCU, Frost, Citi would never treat their customers as horribly as Wells has. Initially my complaint was for ... more

Why does Google show temporarily closed but in person theres a poster that says open from 9am-5pm like why not just say its closed

HIRE MORE STAFF PLEASE. I came in for a task that only takes 10 min max. Why am I waiting for 30-40 minutes?? Please find yourself another bank.

Zero Bankers at this location!!! All they do at teller is to go to another CHASE (who sent me to San Pedro location with ZERO help with any banker their) Dont wasted your ... more

Outstanding customer service from Julisa and great banking advice. This branch located downtown has free parking next to bank, first floor garage. Drive-through service a ... more

Every time I have gone, I have never had a problem with Chase. The customer service has been great.

I don't bank with Chase bank but I recently lost my husband who was a Chase customer. I went to close his accounts and it is a very emotional process. The gentleman tha ... more

I’ve called about 30 different times today to make an appointment with no answer. If i go in, there will be no available slots that day wasting my time. Why does no one ... more