Roanoke, VA Financial Services

Lauren was a wonderful person, she made sure u understood the information she was providing very nice lady.

They are good at what they do.

Katlin you are best. Love how we conduct business and have fun doing it. Katlin you always come through for me.

Always very nice love doing business with them

Great service!

Tommy is a great financial adviser. He listened to my needs and never rushed me. Tommy took his time with me every step of the way. Thanks again, Tommy

First Bank and Trust is a great financial friend. Jack Wilkinson and Jim McAlister make doing business a pleasure

Steadman was very professional. He bonded our friend out in a matter no time at all. He is a very well dressed, well mannered, and fun to talk to. God job Steadman !!!!

Stephanie was wonderful

Very nice ladys working in there will continue to do business with them

Damaged my car - unplugged my dash camera so they could not be held liable. Scheduled appointments and did not have parts ready (scheduled >2 weeks out) - showed up to ap ... more

Nice ppl

Harrison and other reps have been awesome walking someone through the steps using one of there atm's. It is extremely nice to speak to a person not an Automated machine

I wish I had known about IFA Wealth years ago. Highly recommended Adam and Rob !

Super and extremely knowledgeable. Great person and a joy to work with.

You need to go see Jeff! Hes professional, wise, and looks out for whats the best way to take care of you over time. I highly recommend giving him and market square advis ... more

Always smiling and nice.. and always willing to help out even at last minute of the day or when their opening for the day :) thanks for everything.. best bank around hand ... more

At this point, anyone who has tried to work with a "business" in America in Post-COVID world, most are unfriendly and rude and poor quality, "unreliable", that is the wor ... more

I've just had the worst experience in my life at this bank I already told him I had a migraine headache and I left with a worse headache than I came in with they could no ... more

Called in and spoke with Renee regarding CD rates, felt very informed and I had a pleasant experience.

Very helpful and considerate group. Whether you have $5k or $5m they will treat you with respect and help you put your money to good use earning returns.

Les is a great financial planner

My wife and I had a good experience.

Super friendly and super fast service. Amazing staff!

Friendly staff, great food, good prices. Highly recommend.

The absolute best branch I've ever had!!! The atmosphere is wonderful,the workers are amazing and very helpful,they go beyond their title. Carter is for me and I apprecia ... more

Ive been banking here for several years. Lisa is friendly, professional, and will take care of all your banking needs and questions! The location is conveniently located ... more

Mr. Ay in Roanoke was very helpful..a personable individual and answered all my questions. This is a good man...I'm saying this as one who owed money...

Did really good on helping with my tax return.

Completed 2023 federal and two state income tax preparations and filing in one visit. Fast, professional, and friendly.

Victor provided amazing support to help me with my purchase

You were about to get a new customer unfortunately though whoever just answered the phone was very rude to me for letting the phone ring so much.

Great bank!

I've been with First Citizens about 18 years. I love this institution but think it's now time to switch to a local credit union. I keep having to request new debit cards ... more

Always helpful. Always! And patient.

Carl is always helpful. Good listener. Not a salesman, but a knowledgable advisor.

Vanessa is an integral part of our family finances. We have multiple generations of our family working with her. We find that she is extremely knowledgeable, available a ... more

Wonderful advice from a well-spoken individual