WSECU
-
330 Union Ave SE
Olympia, Washington 98501 - (800) 562-0999
- Website
Hours
Chamber Rating
-
PJ Schulte
Sep 11th, 2023 -
Dieter Jacobs
Great credit union. Great staff
Aug 10th, 2023 -
E R
Jul 7th, 2023 -
Margaret Wiggins
Incredibly happy that my family members encouraged me to bank at WSECU, after many issues with another bank who shall remain unnamed! My entire experience was wonderful, from start to finish. William was an absolute delight to work with on opening my account! I also contacted someone about setting up my online account and she walked me through everything quickly and professionally. It is so wonderful to be treated like a valued member, and not just an inconveniece like my old bank.
Jan 17th, 2023 -
LoAnn Ayers
CAUTION--poor customer care. August 15 data error caused significant customer harm. Customers received multiple text alerts regarding fraud (from 2 a.m. to 4:30 a.m.). The website was down for maintenance; all branches are closed on Sunday so no human interaction was possible. It wasn't until late morning Sunday morning that a vague "error" message was posted to the website. Follow-up phone calls to identify the nature of the error were met with long (20+ minutes) wait times and equally vague responses. I am very disappointed in the lack of care. My confidence in the systems and management of this credit union has been severely shaken.
Mar 13th, 2022
About
WSECU
WSECU is a member-owned credit union serving the people of Washington State. We combine a deep love for our state with exceptional personal service, lower fees and banking anywhere, anytime. The dollars our members deposit go right back into the community we're all a part of, helping our members build their homes and go to college, creating more jobs and strengthening our local economy. By virtue of banking with us, our members create shared prosperity for themselves and their communities. WSECU is federally insured by the NCUA. Equal Housing Opportunity.
Services
- Banking
- Personal Loan
- Deposit
- Visa Card
- Debit card
- Auto Loan
- Home Loan
- Mortgage
- Business accounts
Questions & Answers
Q What is the phone number for WSECU?
A The phone number for WSECU is: (800) 562-0999.
Q Where is WSECU located?
A WSECU is located at 330 Union Ave SE, Olympia, Washington 98501
Q What is the internet address for WSECU?
A The website (URL) for WSECU is: https://wsecu.org/locations/olympia?y_source=1_ODgwMjI1LTU0NS1sb2NhdGlvbi53ZWJzaXRl
Q How big is WSECU?
A WSECU employs approximately 20+ people.
Q What days are WSECU open?
A WSECU is open:
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Q How is WSECU rated?
A WSECU has a 4.3 Star Rating from 42 reviewers.
Hours
Ratings and Reviews
WSECU
Overall Rating
Overall Rating
( 42 Reviews )PJ Schulte on Google
Dieter Jacobs on Google
Great credit union. Great staff
E R on Google
Margaret Wiggins on Google
Incredibly happy that my family members encouraged me to bank at WSECU, after many issues with another bank who shall remain unnamed! My entire experience was wonderful, from start to finish. William was an absolute delight to work with on opening my account!
I also contacted someone about setting up my online account and she walked me through everything quickly and professionally. It is so wonderful to be treated like a valued member, and not just an inconveniece like my old bank.
LoAnn Ayers on Google
CAUTION--poor customer care. August 15 data error caused significant customer harm. Customers received multiple text alerts regarding fraud (from 2 a.m. to 4:30 a.m.). The website was down for maintenance; all branches are closed on Sunday so no human interaction was possible. It wasn't until late morning Sunday morning that a vague "error" message was posted to the website. Follow-up phone calls to identify the nature of the error were met with long (20+ minutes) wait times and equally vague responses. I am very disappointed in the lack of care. My confidence in the systems and management of this credit union has been severely shaken.
Overall Rating
Overall Rating
( 42 Reviews )Write a Review
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