Olympic Orthodontic Lab Inc
-
19834 141st Pl NE
Woodinville, WA 98072 - 425-806-9194
Hours
Chamber Rating
-
wendy crisafulli
Mar 4th, 2023 -
Megan Smith
Wonderful staff and service every time! Our office asks a lot from them, and we truly appreciate the hard work they do to make sure every appliance is made and delivered on time!
Jun 20th, 2018 -
Joseph Yousefian
I have been working with Olympic Orthodontic Lab for a few years now. Our orthodontic practice works on very complicated TMJ, sleep apnea and orthodontic cases, some travelling from out of town with the same day delivery needs. Mostly, have very demanding orthodontic needs, requiring complex appliances. No other lab has been able to satisfy our laboratory needs as much as OOL has been. The quality of their workmanship is unparalleled! They put their heart in the service and quality of workmanship they provide. Here and there, sometimes their delivery is not exactly on time, but which business in Seattle area is not affected by such a congested roads and heavy traffic.
Jun 2nd, 2018 -
hannah bennett
My dental practice has had issues with getting appliances that don't fit. When requesting a new fabrication for orthodontic appliances they refused to work with our office to correct appliance and they were rude and unprofessional to our extremely friendly staff and dentist.
Mar 24th, 2018 -
Kim Chapman
Poor communication, from the top down. We had a patient on their way to an appointment and their case had not been delivered yet. We called the lab and the owner told us that we were, "on her list to call for a couple of weeks" (her exact wording) - but we had not been called. No case, no communication about why they would not be able to make the due date, and no apology made. Just excuses. Last strike - I called them about a nightguard they made which had cracked in less than a year. A quality lab with a responsible owner will warranty their work for a year, like Nakanishi does. The patient was leaving the state in a week and we asked Olympic if they could accommodate that schedule. I was told yes, so we sent on the materials to them. This only seemed an appropriate thing for them to do from a customer service perspective, since they were responsible. The owner never mentioned a rush fee. She called my office the NEXT day (after they already had my impressions) to tell us that there was a rush fee, and then tried to say she had told me about it the day before. This makes no sense. If she had told me about it the day before, why would she call my office to tell me about it the next day? When we severed working with them and they returned the unfinished cases to my office, they threw everything for those 2 cases into the same box - all the impressions, models, and 4 quadrant bite registrations - with no distinguishing which items belonged to what patient, and no prescription slips. Just zero integrity. This lab has inconvenienced my office far too much with their lack of responsibility. I do not recommend using this lab. Very poor operations.
Dec 10th, 2017
Contact Info
- 425-806-9194
Questions & Answers
Q What is the phone number for Olympic Orthodontic Lab Inc?
A The phone number for Olympic Orthodontic Lab Inc is: 425-806-9194.
Q Where is Olympic Orthodontic Lab Inc located?
A Olympic Orthodontic Lab Inc is located at 19834 141st Pl NE, Woodinville, WA 98072
Q What is the internet address for Olympic Orthodontic Lab Inc?
A The website (URL) for Olympic Orthodontic Lab Inc is: https://www.olyortholab.com/
Q How big is Olympic Orthodontic Lab Inc?
A Olympic Orthodontic Lab Inc employs approximately 11-20 people.
Q Is there a key contact at Olympic Orthodontic Lab Inc?
A You can contact Barbara Ochsner at 425-806-9194.
Q What days are Olympic Orthodontic Lab Inc open?
A Olympic Orthodontic Lab Inc is open:
Friday: 7:00 AM - 3:30 PM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 3:30 PM
Tuesday: 7:00 AM - 3:30 PM
Wednesday: 7:00 AM - 3:30 PM
Thursday: 7:00 AM - 3:30 PM
Q How is Olympic Orthodontic Lab Inc rated?
A Olympic Orthodontic Lab Inc has a 3.0 Star Rating from 5 reviewers.
Hours
Related Categories
Ratings and Reviews
Olympic Orthodontic Lab Inc
Overall Rating
Overall Rating
( 5 Reviews )wendy crisafulli on Google
Megan Smith on Google
Wonderful staff and service every time! Our office asks a lot from them, and we truly appreciate the hard work they do to make sure every appliance is made and delivered on time!
Joseph Yousefian on Google
I have been working with Olympic Orthodontic Lab for a few years now. Our orthodontic practice works on very complicated TMJ, sleep apnea and orthodontic cases, some travelling from out of town with the same day delivery needs. Mostly, have very demanding orthodontic needs, requiring complex appliances. No other lab has been able to satisfy our laboratory needs as much as OOL has been. The quality of their workmanship is unparalleled! They put their heart in the service and quality of workmanship they provide. Here and there, sometimes their delivery is not exactly on time, but which business in Seattle area is not affected by such a congested roads and heavy traffic.
hannah bennett on Google
My dental practice has had issues with getting appliances that don't fit. When requesting a new fabrication for orthodontic appliances they refused to work with our office to correct appliance and they were rude and unprofessional to our extremely friendly staff and dentist.
Kim Chapman on Google
Poor communication, from the top down. We had a patient on their way to an appointment and their case had not been delivered yet. We called the lab and the owner told us that we were, "on her list to call for a couple of weeks" (her exact wording) - but we had not been called. No case, no communication about why they would not be able to make the due date, and no apology made. Just excuses.
Last strike - I called them about a nightguard they made which had cracked in less than a year. A quality lab with a responsible owner will warranty their work for a year, like Nakanishi does. The patient was leaving the state in a week and we asked Olympic if they could accommodate that schedule. I was told yes, so we sent on the materials to them. This only seemed an appropriate thing for them to do from a customer service perspective, since they were responsible. The owner never mentioned a rush fee. She called my office the NEXT day (after they already had my impressions) to tell us that there was a rush fee, and then tried to say she had told me about it the day before. This makes no sense. If she had told me about it the day before, why would she call my office to tell me about it the next day?
When we severed working with them and they returned the unfinished cases to my office, they threw everything for those 2 cases into the same box - all the impressions, models, and 4 quadrant bite registrations - with no distinguishing which items belonged to what patient, and no prescription slips. Just zero integrity.
This lab has inconvenienced my office far too much with their lack of responsibility. I do not recommend using this lab. Very poor operations.
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
Orthodontist Near Me in Woodinville, WA
Bright Now! Dental
Woodinville, WA 98072
(425) 492-2000 ( 144 Reviews )
Woodinville Orthodontics
Woodinville, WA 98072
425-483-2600 ( 66 Reviews )
Soleil Orthodontics
Woodinville, WA 98072
425-598-0600 ( 116 Reviews )
Dr. Sara Shoff
Woodinville, WA 98072
( 0 Reviews )
Gentle Dental Woodinville
Woodinville, WA 98072
(425) 318-7740 ( 51 Reviews )
Dr. Tripti Pawar
Woodinville, WA 98072
425-318-7740 ( 0 Reviews )
Dr. Majed Moawad
Woodinville, WA 98072
425-286-8992 ( 0 Reviews )
Dr. Soleil Roberts
Woodinville, WA 98072
425-598-0600 ( 0 Reviews )