Red Dog Cooling Heating Plumbing

Jim _{on Google}

Aug 5th, 2021

Red Dog Associates replaced a 9 year old - still under warranty - defective Trane HVAC condenser unit with a comparable new American Standard condenser unit (same company - different brand). We had had lingering problems with the Trane unit leaking Freon -- which was finally traced to a factory defective weld on the inside of the unit which was virtually impossible to properly repair. We also had some issues making a warranty claim... Red Dog recently bought out Associates Contracting in Dover and when I informed Ken Wood, the new owner, of this on going issue -- he IMMEDIATELY took charge and scheduled to have the defective unit replaced - under warranty. He responded to all emails and calls immediately -- and provided exceptional customer service. The unit was professionally installed -- the labor cost was highly reasonable -- and our problem was solved. I have been with Associates for over 23 years for HVAC and Plumbing since building our house. This kind of quick response -- super service -- and solving our lingering problem will certainly justify my staying with the new Red Dog Associates for another 23 + years. If you want super service -- folks doing what they say they will -- good value -- and responsiveness --- you can't go wrong with Red Dog. Service: HVAC repair

Lori Atkins _{on Google}

Jul 19th, 2021

I would recommend. It was easy to set up an appointment and they were prompt and professional. A pleasure to work with.

Alan Manning _{on Google}

Jun 18th, 2021

Ridiculously expensive!!!!! Stay away!!! Charged triple what others companies charge. Had a outside hose bid replaced which took less than 30 minutes and was charged $375.00. They say it is a flat rate fee but they won't tell you that until they send the bill. It's a real shame, used them many times before never had the overcharging issue. Service: Tap installation

rob krizek _{on Google}

May 28th, 2021

We needed to replace our entire 30 year old original equipment HVAC and add a ductless unit for an additional sunroom in our home in Keenwick. We did a great deal of research and identified 3 candidates who were very well rated and competitively priced. In the end the professionalism, equipment used and the overall competence of RedDog won out. We couldn't be happier their work was on time, clean and high quality. I recommend them enthusiastically. Also, the finance option was very accommodating. Services: HVAC repair, Heating system installation, Thermostat installation, Ductless heating and AC services

Shanette Addicks _{on Google}

May 24th, 2021

Fast service! Reliable and amazing customer service