San Jose, CA Consumer Electronics

Nap is amazing. He really cares about his customers, very knowledgeable and is patient. I'll tell everyone I know to go there.

Ms. Maritza is a 5 Star customer service employee get in and out with updating my phone so I can have data Unlimited thank you so much Metro

They fixed my cracked back of my iPhone 13 Pro Max and iPhone 12 Pro Max battery in less than two hours.

Steven was the best, thanks for your help

Friendly and efficient store. Staff will go out of their way to ensure your questions are resolved and your expectations are met

Very unprofessional. The sales associate took a phone call while serving me, instead of placing the call on hold he made me wait until he was done with his phone call An ... more

Great service Deziray was patient and knowledgeable. Definitely my goto store from now on

Great service from John helping me get a iPhone 15 pro max and Apple Watch!

We had a really bad experience with two employees, we own a company, and we know about customer service, the two ladies since the beginning were not nice at all. When my ... more

Very helpful staff.

If what you need has absolutely nothing to do with sales and the associates making commission, don't even bother coming here because they will never help you. I came ... more

Very dissatisfied with their online location it says it's a MetroPCS it's actually just a T-Mobile it says it's open but it's closed get your web page right 15-year custo ... more

I bought a tablet online and I went to have the tablet activated and my SIM was transferred because my phone broke to change it to another phone. I have a subway and to a ... more

I have been dealing with Mr. Craigg Owen since I gave him $3,000 dollars to invest on August 11, 2022 in Premium Cellular & was promised that if he could not generaqte a ... more

Very good attention

I went here to look at phones for a non technical friend, she has a 2-3 year old cell she wants to replace. She has a budget under $200. I was shown a Revvl and a Moto. ... more

Came to the store, everyone was super kind and helped me quickly. Kaila was great helping me with my account and went above and beyond!

The worst service

We got help quickly at this store and the rep understood our needs and was very helpful.

I went there for the ratings it has. There is no parking closed by the metro office. Had to park next door business. I went there for the ratings I ask one of the girls a ... more

This time quick service.

0 star if possible. Staff is very incompetent and the manager Leah is extremely rude, condescending, & lacks proper interaction skills. How are you a manager and working ... more

(Translated by Google) they treated me well (Original) me atendieron bien

Great customer service.

Workers dont look like they want to be there. You walk in and you can see boredom on their faces. When you tell them what your their for it doesnt seem like they want to ... more

Excellent

Expensive!

Has all the electronics

Had an online pickup. Quick to pick up. Turned around to do an exchange because the items I ordered had various styles and I was given duplicates. Exchange/Returns counte ... more

The product (200mm Silicon Wafer with a 100mm hole in the middle) was exactly what we wanted, the shipping service was also very fast and the customer service was quite g ... more

Excalect

I dont feel like my needs were met for 25.00. No one has money to just give away. I just never have a good experience at this particular Metro. I dont its more about sale ... more

The woman with the neck tattoos is rude and no help just complicates every question with a complicated answer to get a high commission with trying to overprice everything ... more

(Translated by Google) It is a place that well, well, I do not recommend it at all, sorry (Original) Es un lugar que pues no bueno no se los recomiendo para nada sorry

They literally have 0 clue what they are talking about here and are not helpful. Better off waiting 3 hours for a robot than the workers here.

Great experience! No hassle sales, up front cost explained, & knowledgeable!!

The service at this branch is very inefficient, it doesn't help. To the client in what is required.

Excellent service , very professional and helpful promtly answer questions and we're very friendly. I recommend this store 1000%

Wow, after going to the WORST T-Mobile store ever (17th & Hamilton ) I walked into this SUPER FRIENDLY , Helpful store. I was greeted and waited on very quickly. Though t ... more

I've been using Metro since I was a kid always great service and good inexpensive phone's.

Raymond helped me out yesterday and overall I was very satisfied with the customer service. He listened to my needs and concerns. He helped me with the purchase of two ne ... more

Xceltronics is an innovative, US-based, Fabless Semiconductor startup focused on providing a complete portfolio of Battery Management solutions. It all started with a spa ... more

I bought the Alto Clair, a very good product, and when I had problems or doubts from the Avantree chat I always had the solutions. Excellent attention, willing to provide ... more

Was really professional and finished job really quick within an hour was very helpful and kind when talking to me great service

Integense Microelectronics is a start-up engineering firm that designs integrates circuits. A small company with great talent from all over the word, that is going to res ... more

They are very nice

Honest person in bay area. Thanks for giving me good service and discount

Place is closed. It seems petmanently