San Jose, CA Electronics Store

Quick and easy to get help.

Hi, went to T-mobile on Union Ave in San Jose, Ca on Saturday January 27,2024 to switch the service on my friends new Samsung phone. Wilson helped us, he was very helpful ... more

Only 1 person to help. Asked me to wait. Did not offer a seat. Stood for a while. Said it will take 10more mins after ignoring me for 15mins. Never go here

Female rep today Monday March 25 2024 at 3:40 pm was no help at all. I went to store. Just me. No one else. She was on her phone talking to a baby sitter and complainin ... more

The two ladies Love to give you different quotes every time you go in, today they wanted $350 for an iPhone 12 with port in ....lmao what's great about them ripping you o ... more

It was very good

Mario was extremely helpful and patient setting up my phone.

This place sux the lady at the desk not very helpful she just talks on the phone all day

Super easy iPhone upgrading process, Steven was helpful and answered all of my questions.

I had an amazing and the best experience at this T-mobile store. Irvin provided exceptional service, he was knowledgeable, friendly, and went above and beyond to help us. ... more

Received the best service ever.

Good deals and they also fixed my iPhone screen in less than 15 minutes

Very good pricing. Their month plan is the best you will find. Took them a while to have time for me, but when they did it was all good.

(Translated by Google) Excellent (Original) Excelente

The staff at this location are the RUDEST bunch I have ever come across! I go in to pay my phone bill and they take a Hispanic couple that came in after me BEFORE they wo ... more

Vanissa thank you so much for your help, you certainly deserve 5 stars. Excelent reception.

Bad. Exp

I came into the store on 3/22/24 for an issue with my work iPhone. It was completely unrelated to my T-Mobile personal phone. The staff was so friendly and offered to hel ... more

Was having some problems with find my iPhone. These guys are the best

Friendly experienced tech helped me

Don't go there! These people working there are useless, they can't help you with anything! I just purchased a wifi router and it didn't work and they won't take it back ... more

Such a bad service, I dropped my Samsung Z flip 4 phone 2 months ago to the center under warranty repair. I visited multiple times since then to check on my phone because ... more

Very small store. The clerk was eating in front of us. There was also a language barrier.

Great Service! I highly recommend

I came in to buy a pay as you go SIM card for my father in law since he was visiting from out of the country for 2 months. Ashley convinced made that if I opened a line I ... more

1. Bad customer service. I read some comments here, and i just experience the same. 2. Not professional. I told them my sim card is not working properly. I can only make ... more

Fantastic customer service; they are patient, thorough, and knowledgeable. Nothing is too much trouble. Highly recommended.

Great communication 😉

(Translated by Google) Wait a bit on the line but very good service (Original) Espere un poco en la línea pero muy buen servicio

Kevin at T-Mobile was absolutely amazing. His customer support was beyond exceptional. Natalie was also incredibly helpful. If you're looking for a new plan or device, de ... more

Scam, Fruad with poor attitude.

Media expert was helpful, many benefits as compared to other carrier, you still need to do your own research, some TMO workers at some locations are more receptive

There are 2 people who make the end-end experience at Magnolia home theatre fantastic at this location. Brian Corbin the General Manager who is a fantastic guy and easy t ... more

Good and efficient work done.

Hello, it is a good company, it gives prices according to the market.

worst metro pcs store making me want to switch to a different carrier since every time i come here they wont help me at all, the first time i came in there was a lady jus ... more

This store is permanently closed

Very professional and fast service with marisol

Just playing the hurry up n wait game

Thank you Jason for your help! If you ever need help with your services, this is the place to go to. Overall staff is very friendly, helpful and most of all respectful of ... more

Service is top notch in store and on phone with customer service even though I had just moved to another carrier.

Very dissatisfied with their online location it says it's a MetroPCS it's actually just a T-Mobile it says it's open but it's closed get your web page right 15-year custo ... more

I have been dealing with Mr. Craigg Owen since I gave him $3,000 dollars to invest on August 11, 2022 in Premium Cellular & was promised that if he could not generaqte a ... more

Great service Deziray was patient and knowledgeable. Definitely my goto store from now on

Friendly and efficient store. Staff will go out of their way to ensure your questions are resolved and your expectations are met

Very good attention

Unfortunately not able to help, but at least they told me to go to the Samsung store.

Came to the store, everyone was super kind and helped me quickly. Kaila was great helping me with my account and went above and beyond!

Steven was the best, thanks for your help