Budget Car Rental

Had the worse experience ever, I reserved and payed on line I get to the location to pick and Jason tells me we don't have the car you had requested and tells me I have a van for you, the van was fealty dirty, facemasks on the flor a dirty dipper wipes on the dash board, food wrappers all over the back seats. They charged me close to $600.00 (5days) even though I had reserved on line with deferent rates. Called customer service and there service is as bad as the car I got. I would not recommend this place at all.
Mar 10th, 2022

Aug 16th, 2021

May 22nd, 2020

Jason Hwang did'nt want to rent me a car, when I gave him my reservation. He said I was on a black list and he could not rent to me. What a lie. He didnt have a car and was juggling customers. I was forced to use another company and missed an important business engagement. He then charged my account and posted I had rented the car. Why would you think at this point that I would not leave negative review. I called Buget Corp. They said I was on no such list and will refund my money ASAP. Budget will deal with This Jason by managment. Good luck Jason I really hope this location is not yours and you are an employee. I would hate to think this type of inconvenience would be imposed on other business travelers in Santa Ana. Beware of this location and this Budget employee, Jason Hwang.
Aug 18th, 2019

Aug 9th, 2019