Philadelphia, PA Electronics Store

(Translated by Google) They never talk to Alex, he steals your money (Original) Nunca ablen con Alex le roba la plata a uno

Pretty good

My dad got a phone :(

Amazing Workers Helpful and very well mannered My family come here all the time and get a new phone and to pay my bills

Poor customer service does not answer phones Sunday staff should be repaced

Fare phone rates but bad customer service

Had a good experience Sales rep definitely helped me on selecting a new phone and was able to transfer my data from my old phone

Muy buen cervicio al cliente

OMG NEVER IN MY LIFE ! 1ST let me say I own a business and I don't do this because I know it affects ur business more then people think but this place is a joke. I should ... more

I don't know much about phone the gentlemen Justin help me out and he was nice to my daughter and cleared my virus that was on my phone

Good

Bad customer service from overseas Representatives bad telephone connection hard to overcome accent and bad phone connection

Store is ghetto, reeks of weed, and they dont stock different size external hardrives. Go somewhere else.

I really appreciate the way these guys answer the questions promptly.

Very good customer service, and I had excellent technical service with my laptop.

Wonderful store very helpful

Justin and Mary are awesome with customer service, knowledge of products, very patient solving problems. All employees are very nice.

Big thank you to Mara! She restored my faith in metro. Too long to post but my last review explains it. I will definitely recommend them to anyone who needs phone servi ... more

A painless and truly pleasant experience. Helpful and knowledgeable associate got the job done right.

Its not my type of service for a phone carrier. Its IMPOSSIBLE TO REACH A PERSON!

This lady working was not helpful at all. I came on Saturday looking for new phone and she don't want to help me at all. She look so high 😭

The lady that helped me was awesome

Hole place SMELLS terrible. I used to like this store. Now they over charge for bad phones and worse service. NEVER GO TO THIS STORE!!!!!!!!!!!!!!!!!!!!!!!

Very educated staff. Everyone was extremely friendly and knew what they were doing!

Amazing customer service, they had an answer for all my questions and the prices they quoted me was exactly what I paid both at check out and monthly. A very welcoming at ... more

The phone number on the website automatically hangs up on you how are you supposed to call this location?

The Chinese guy wasn't any help

Just a curious walk in want to see if I could get my phone fixed, on Tuesday afternoon, guy with beard and backwards cap sipping his coffee, wasnt all that friendly nor i ... more

100% good service

I got my screen fixed my friday and the next day my phone wont turn on

Maps can't find out

They always say their credit card machine is down so they can connect the cash. They say if you open another line and then cancel in two weeks you're getting there phone ... more

This store is terrible. I wanted to fix my Samsung's broken screen but they said it's expensive to fix. If I could give them 0 stars I would but I can't.

150 dollars in extra fees that I did not approve per device (unfortunately I did a bogo deal). They charged 120 dollars for a sim card (THATS FREE FROM VERIZON), then ... more

Staff is always helpful!! Offer you best phones at cheaper prices!!

Didn't visit

Shooting just happened here.. bruh

All I was great it's freezing temperatures outside it was nice to pay online sometimes I can't get online the every month

Please open this location soon. The staff is amazing and so. Is the location.

Good service knowledgeable staff.

Great same day service! Thanks

Had a phone laying around and figured Id give it a shot. Pleasantly surprised at how fast things went. Got paid right as they stated.

Hi everyone. This is a place to be.They help me with whatever problem I went there for.If you have any issue with your phone ,tablet,laptop etc just go there they will fi ... more

Good price everything good

I didnt have to wait for service. The gentleman taking care of me explained all with detail and helped me make the best decision according to my needs, rather than tryin ... more

Ok. went to pay my bill

Snarky and actively unhelpful employees. The store had an internal policy to not accept tradeins- even when I was on the phone with the T mobile corporate folks telling m ... more

Avoid at all costs! While they might make a good first impression the staff and management at this store utilize deceptive practices and downright fraud to profit at thei ... more

I like Metro PC's and their services they have a variety in plans and phone and their customer service are the best but I don't like their authorized dealer like this one ... more

Today i have great experience, here was a girl called alisha, she was very very good, friendly, she explained everything and give great service. Thank you alisha