Dallas, TX Hotel

The room was a good size and in good condition, but the complimentary breakfast left a lot to be desired. Despite signage that said to "ask if you have special dietary ne ... more

Loved the restaurant here Service : 5/5 | Location : 5/5 More

No longer a Best Western. People are very nice.

can never go wrong with a Bonvoy property

Clean and comfortable not over price! Would stay there again!

Best 👌

We had lunch in the Rodeo Bar and Maria was an our Server. She was very pleasant, quick and attentive. But this is what set her apart!! We were leaving and wanted coffee ... more

Was double charged for laundry services during my stay and have been trying to get refunded for over a month! I've been trying to get a response from the billing departme ... more

Nice rooms. Safe Parking

Rooms were ok but service wasnt great and they dont have doubled windows so you literally hear everything from outside . I felt like I had windows open the entire night. ... more

Make sure to use HotelTully.m when booking any room. This site will compare hundreds of booking websites and normally will have rates much cheaper compared to others! Tha ... more

Rooms were a bit dated, but nice building by a pumpin venue (outdoor theatre). Also gave us free solar eclipse glasses!

The rooms are very cute and cozy and the staff so nice Rooms: The entry has a little sitting area with fridge and a desk you can close that area off to the room and every ... more

Christopher was very professional & welcoming. Nice room & very quiet. I will stay here more frequently when I come to Dallas. This is a comfortable, reliable hotel!

Excellent hotel

Great hotel in a great location!

Nearby activities: Yes Safety: Yes Walkability: Yes Food & drinks: Yes, only breakfast

This is not my favorite Springhill Suites. I have a family of 5 and have stayed in my fair share of this hotel chain in the US. While it is very clean and the location is ... more

Worst living conditions roach infested rooms surprised dallas hasn't shut em down.

Beware of receptionist that doesn't know their job, do not believe anything they say. I paid what I shouldn't because they actually lied me twice. First they told me I ca ... more

Stay away from this hotel, it's garbage, the people who work here are rats, there are many fake reviews like the one about Mara, who is the cleaning girl, this one I made ... more

A few things in the room were broken (a lamp, floor tiles in the bathroom, dresser drawer) and we did find a cockroach in the bathroom the first day, but the beds were de ... more

Our stay at the Motel during our time in Dallas for the Total Eclipse was great. From the moment we arrived, we were greeted by great people and a comfortable room. The l ... more

Room very small sheets were dirty when arrived, bug in tub.

Very bad service and the rooms are not clean

I can't think of a single positive thing to say about this place. At best it is bad, at worst it is criminal. A few of my biggest complaints are: 1) The online reservatio ... more

Only about 3 years old so the modern look and room layouts. Lots of light in the bathroom and At the desk. Large TV and plenty of AC and USB power. Keurig coffee machine. ... more

Great hotel. Excellent location for Deep Ellum, Fair Park, or downtown. DART stops are close. Nice rooms, awesome staff. Didn't get a room photo, but I got a pic of their ... more

Good central location for where all we were going. Hotel was average, nothing g bad, nothing exceptional

Great place and great customer service!

Clean but old

Good sized rooms, high roof. No carpet, wooden floor in some rooms which creak. Very helpful staff. Breakfast is the same everyday (boring) with no options for vegetarian ... more

Great helpful staff...

The location is perfect! Its in the middle of everything to do in downtown. The views from the pool is also amazing. Nice little getaway. The staff was professional and v ... more

This hotel was amazing. Quite the Gem in downtown Dallas. The art was absolutely amazing, the pool was nice, the rooms were great and the Suite we had gave the best view ... more

The rooms are spacious, well-maintained, and the kitchenette is a plus. The staff is friendly and accommodating. The location is convenient, with easy access to nearby at ... more

First - Absolutely the worst elevators. Can't handle the traffic, and even worse is the elevator system where you have to select your floor on the TouchPad outside the e ... more

Very relaxing and quite place and very clean Rooms: Room where clean and very soft bed Walkability: Very peaceful place to walk Food & drinks: Food around the area was am ... more

Amazing location, wonderful full apartment-style boutique hotel over a wonderful cafe and the best room service you have ever experienced!!

The hotel looks very dated... Hotel also looks a little rundown this includes the lobby area for example.

Very nice reasonably priced hotel. My only problem with this hotel was the noise from the freeway.

The rooms here are comfy, spacious and clean. The front desk staff is friendly, knowledgeable & attentive. The breakfast is basic but good. I always enjoy my stay here! O ... more

I like the rooms are nice never had a problem giving them 5 star even the area they in I don't like it but service love rooms

Last House on the Block is a NA group that meets at this location every night at 8:00 and on Saturdays at 11:00

Its ok. The room is pretty but has no full length mirror or robe. Those two are automatically disqualifying. No one would know, though, because no one ever asked me ho ... more

Absolutely HORRIBLE staff that was so unkind and unhelpful! They would say one thing and then do the exact opposite! They were extremely rude and when I asked to speak wi ... more