Houston, TX Hotel

Nice Experience

Spectacular, I had an excellent room, impeccable cleanliness

The staff was not flexible to accommodate any of our requests, we were fasting during Ramadan and asked to serve 2 plates of the breakfasts half an hour earlier so we can ... more

The room and the customer service from the staff were great!

Overall, it was very beautiful and feel like a family atmosphere.

From a perspective of building management/engineering this place is incredibly maintained! Beautiful property and great staff all around. The food was also great over ... more

This is a solid no-frills motel offering great value. Its dated and short-staffed, but in my several stays, all room amenities worked, the a/c was cold, and the bed was c ... more

Hilton Honors program charges higher rates than third-party providers. The hotel is in need of a major remodel to align with the rates being charged. Our room had a linge ... more

HOME AWAY FROM HOME!!

Very bad customer service. House keeping did not clean the room, but still took the tip that I left on the table. The front desk lady is very rude. Never come back here a ... more

Just friendly n correct.

It was really clean ....

They are really nice and clean i really like it

Roaches and Ants Paradise. If it wasn't thanksgiving break, this place will probably rot. Every single surface of furniture looks as if its from 1900s. Thats the bad part ... more

Loving my stay here so far, very peaceful and quiet. The cleaning staff did a good job when they were requested. I'm glad we chose this location

Need more baggage cats. Waited 35 minutes for one to check in.

Would not stay again. The breakfast is not very good. Not much choices. My room had dirty towels in in when I checked in and a small roach was under my sheets. Only clean ... more

Roaches . Roaches . Overpriced . Itchy

Best kept secret near NRG Stadium and the Medical Center

Nice. Clean. Quiet

Rooms were clean and the location was great. 10 minutes to many places around! The staff and breakfast were amazing as well. Rooms : 5/5 | Service : 5/5 | Location : 5/5 ... more

Rooms and lobby are nice but bathrooms need updated. Showers are yellow. The pool and spa definitely need upgraded. The spa (hot tub) was actually disgusting. Dirty and g ... more

It's in the ghetto but overall the hotel is nice

EXCELENTE UBICACIÓN

Recently remodeled. Modern finishes and convenience. Friendly employees

Terrible service.

Service here is effin garbage. People dont even have enough towels and washcloths for guests. The front desk lady is extremelllllllly disrespectful and has terrible custo ... more

I couldn't get a good night sleep I had to flick at least 8 different roaches off me that building needs to be sprayed down

Room was very moldy due to a leak in the shower. Very close to the Toyota Center. Very accessible.

Young man at the front desk gave me a top floor, very nice of him. But, the walls all had water damage from a roof leak. Not a good look. I probably wouldn't have said an ... more

James was absolutely amazing to work with. He made check in very easy. Rooms were spacious and clean. Good amount of breakfast.

Pros: 1) Wonderful, great front desk staff - world-class 2) Valets were awesome 3) Location amazing 4) Rooms are SOUND-PROOF Cons: Hallways on all floors were FREEZING CO ... more

This cannot be a Marriott hotel. They are not this bad. Breakfast is minimal, and no coffee? I mean, they are even out of pepper! The common areas are hot, and this was A ... more

Staff is okay rooms suck location is okay

I will not stay here again. They seriously need to change out the carpet and paint.

Room was just ok, but like someone else mentioned in their review the water in the shower drains slowly. I actually meant to mention at the beginning of this review that ... more

Great spot clean rooms awesome fresh breakfast!! Free!! Close to freeways easy access on and off both directions nice fire pit and legit bbq setup Rooms: Clean spacious r ... more

Wow, what a dump. Hampton inn is usually super nice. This place is awful! Wallpaper barely stuck to the wall, smelly, rust on every metal surface in the bathroom. Looks l ... more

My room was clean the staff is friendly the property is clean but around 5 am its always some junkies arguing outside

Room was very clean and neat the service was nice I will be coming back

Fantastic service, complimentary airport service a real bonus Rooms: Comfortable beds, large room

Worst experience ever. Reserved weeks ago and when we got there in the middle of the night they do not have any room for me! No solution, not help looking for another hot ... more

Don't even know how to give a proper receipt. Ran by a bunch of unqualified people. America, on its way to becoming 3rd world. R

BEWARE!! PLEASE READ!! The hotel is okay, the rooms were clean. Breakfast was below average but the server was excellent. Unfortunately I will not ever stay here again du ... more

Good location, nice staff, and fair price, but I will not stay here again. The rooms and hallways are really beat up and badly in need of repairs. Peeling paint on most d ... more

Was a mid to low experience, staff was a bit rude. Apparently no room service when I asked for towels to my room, the next day the lady some how knew I asked for towels t ... more

The place is simple, quiet and spacious rooms. But I put a solid 5 starts to the amazing personnel. They were so kind to help me print some papers I needed for the confer ... more

We ended up leaving and getting different hotel. This was horrible experience rooms weren't cleaned from previous people changed rooms it stunk so bad next room had elect ... more

Excellent attention from Mara!!! Very kind

Most disrespectful employees and laziess employees I've seen in my life. There are no room services until 3 weeks later . Also, we will be charged for clean towels for s ... more