Provident Credit Union (Belmont Community Branch)

Alyse LaPorte _{on Google}

Oct 27th, 2023

I'm a traveling nurse and my credit union that I've been with forever hasn't any shared branches in the area. I needed a cashier's check to transact some business that wouldn't accept money orders. Although I didn't want to open an account just for a cashier's check, a very knowledgeable representative/associate named Keri was very helpful with pointing me in the right direction for what I need to do. I appreciate people such as her that could have easily just brushed me off, but she explained with great detail and didn't rush me off the phone. PROVIDENT please recommend and recognize Keri for being an excellent asset to your institution.

Jonathan Y. Lee _{on Google}

Dec 27th, 2022

Very convenient branch and is pet friendly (unlike the Millbrae location). Ben, the manager, is great and always helpful in moving customers in/out quickly along with his well trained staff. Service with a smile and much more personal than the big institutional banks who also charge extra fees.

Summer Martinez _{on Google}

Oct 31st, 2021

My 88 year old adoptive mother lost $4,000 to this incompetent place!! My mom isn't wealthy even though she lives in Belmont ( we have been here since 1989 at the madison apartment complex in town). It was her life savings she was going to pass on to me when it's her time to go to heaven. They told her some unknown creditors demanded the money so they had to pay?? This was a lie as they couldn't name said creditors and my mom never received any insufficient funds notice.
We've both been desperately trying to speak with the branch manager but get told they're in a meeting, out sick, eating lunch etc.... This has been happening since August and we are now going to get Belmont police involved. My mom knows some very powerful political people too. Shame on you provident,!!!!