Chamber of Commerce

      Storage Express

      ( 55 Reviews )

      Storage Express
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      Hours

      Friday:
      6:00 AM - 10:00 PM
      Saturday:
      6:00 AM - 10:00 PM
      Sunday:
      6:00 AM - 10:00 PM
      Monday:
      6:00 AM - 10:00 PM
      Tuesday:
      6:00 AM - 10:00 PM
      Wednesday:
      6:00 AM - 10:00 PM
      Thursday:
      6:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (55 reviews)
      37
      8
      4
      2
      4
      Read Our 55 Reviews

      Chamber Rating

      Verified Member
      4.3 - (55 reviews)
      37
      8
      4
      2
      4
      › ‹
      • Amy Merrell


        Nov 4th, 2023

      • Alyssa Gray

        The outside of the building has a flashing open sign and branded everywhere "24/7 storage," but not if it's between the hours of 10pm-6am, you can't access your stuff that you pay $200+/m for. Before they were bought out by Extra Space you could access your things, on your own time. And they will try to argue that they are keeping out squatters and homeless. That's a lie because you have to have a code made by them to get in the building. And if someone is then still squatting, that's on Storage Express for not watching their cameras. Or another defence I was given was, "the 24/7 is for the customer service." If I don't have 24/7 access, what is the point in 24/7 customer service? Change your building signs because you are false advertising. Or allow the access you advertise for your climate controlled units.
        Oct 21st, 2023

      • Pam Gutman

        IU parents - buyer beware - they are not truthful and do not give partial months even when told an end date at booking. Horrible customer service!! Not as clean or climate controlled as Extra Space Storage (hallways are hot and humid) and just as close to IU. Not as many carts or parking as Extra Space Storage. Have used Extra Space Storage before and will use them again - will not use Storage Express again.
        Aug 17th, 2023

      • Hailey Seaford

        Weve had decent experiences with this storage unit for the past few months weve used it. The facility is clean and has easy access. Unfortunately, our monthly bill went from $127 to $207 - an $80 difference. I understand that in this economy inflation is affecting everything; however, not informing customers about the implementation of such drastic price changes is unsettling. No emails, no phone calls, no mail letters were sent to inform us of the price increase. After contacting customer service, we were finally made aware of the price increase. The young woman did what she could and was only able to get us down to a $180 monthly bill. The new prices are a bit ridiculous and I would recommend potential customers look elsewhere, I know we will.
        Aug 17th, 2023

      • David Howe

        They have doubled rates for next month...complete scumbags
        Aug 15th, 2023

      Read Our 55 Reviews

      About
      Storage Express

      Storage Express is the premier self storage company serving customers in Illinois, Indiana, Kentucky, Ohio, North Carolina, Texas, and Oregon. We offer top-notch customer service and quality storage units for metropolitan areas and smaller markets where self storage may not be widely available. Customers can rent storage units online, over the phone, or by visiting one of our 24-Hour Rental Centers!

      Contact Info

      Products

      • Self Storage
      • Moving & Packing Supplies
      • Boxes

      Services

      • Self Storage
      • Online Payments
      • Packing & Moving Supplies
      • Drive Up Access
      • 24 Hour Access Available
      • Climate Controlling
      • electronic gate access
      • Heated Loading Bay
      • Contactless Rental
      • Wide Drive Aisles
      • Moving Boxes

      Languages

      • English

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • INVOICE
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Storage Express?

      A The phone number for Storage Express is: (812) 618-0004.

      Q Where is Storage Express located?

      A Storage Express is located at 606 W Gourley Pike, Bloomington, Indiana 47404

      Q What is the internet address for Storage Express?

      A The website (URL) for Storage Express is: https://www.extraspace.com/storage-express/storage/facilities/us/indiana/bloomington/2111/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext

      Q What days are Storage Express open?

      A Storage Express is open:
      Friday: 6:00 AM - 10:00 PM
      Saturday: 6:00 AM - 10:00 PM
      Sunday: 6:00 AM - 10:00 PM
      Monday: 6:00 AM - 10:00 PM
      Tuesday: 6:00 AM - 10:00 PM
      Wednesday: 6:00 AM - 10:00 PM
      Thursday: 6:00 AM - 10:00 PM

      Q How is Storage Express rated?

      A Storage Express has a 4.3 Star Rating from 55 reviewers.

      Hours

      Friday:
      6:00 AM - 10:00 PM
      Saturday:
      6:00 AM - 10:00 PM
      Sunday:
      6:00 AM - 10:00 PM
      Monday:
      6:00 AM - 10:00 PM
      Tuesday:
      6:00 AM - 10:00 PM
      Wednesday:
      6:00 AM - 10:00 PM
      Thursday:
      6:00 AM - 10:00 PM

      Ratings and Reviews
      Storage Express

      Overall Rating

      Overall Rating
      ( 55 Reviews )
      37
      8
      4
      2
      4
      Write a Review

      Amy Merrell on Google

      image

      Business Response on Google Oct 15th, 2023
      We're grateful for your rating, Amy. Call us at (812) 618-0004 if you have any questions or need assistance with your rental!

      Alyssa Gray on Google

      image The outside of the building has a flashing open sign and branded everywhere "24/7 storage," but not if it's between the hours of 10pm-6am, you can't access your stuff that you pay $200+/m for. Before they were bought out by Extra Space you could access your things, on your own time.
      And they will try to argue that they are keeping out squatters and homeless. That's a lie because you have to have a code made by them to get in the building. And if someone is then still squatting, that's on Storage Express for not watching their cameras.
      Or another defence I was given was, "the 24/7 is for the customer service." If I don't have 24/7 access, what is the point in 24/7 customer service?
      Change your building signs because you are false advertising. Or allow the access you advertise for your climate controlled units.

      Pam Gutman on Google

      image IU parents - buyer beware - they are not truthful and do not give partial months even when told an end date at booking. Horrible customer service!! Not as clean or climate controlled as Extra Space Storage (hallways are hot and humid) and just as close to IU. Not as many carts or parking as Extra Space Storage. Have used Extra Space Storage before and will use them again - will not use Storage Express again.

      Business Response on Google Aug 14th, 2023
      We really appreciate you taking the time to share your feedback, Pam. We would love to talk to you more about your negative experience. Please give us a call at (812) 618-0004.

      Hailey Seaford on Google

      image Weve had decent experiences with this storage unit for the past few months weve used it. The facility is clean and has easy access. Unfortunately, our monthly bill went from $127 to $207 - an $80 difference. I understand that in this economy inflation is affecting everything; however, not informing customers about the implementation of such drastic price changes is unsettling. No emails, no phone calls, no mail letters were sent to inform us of the price increase. After contacting customer service, we were finally made aware of the price increase. The young woman did what she could and was only able to get us down to a $180 monthly bill. The new prices are a bit ridiculous and I would recommend potential customers look elsewhere, I know we will.

      Business Response on Google Aug 24th, 2023
      Hi Hailey, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We adjust our customers' rental rates on a 4-9 month basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Give us a call at 800-786-7348 if you need any future assistance.

      David Howe on Google

      image They have doubled rates for next month...complete scumbags

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      Overall Rating

      Overall Rating
      ( 55 Reviews )
      37
      8
      4
      2
      4

      Write a Review

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