Big O Tires

Caylea Segovia _{on Google}

Apr 11th, 2024

I recently had the pleasure of visiting Big O Tries in Urbandale for automotive services, and I am compelled to share my outstanding experience. From the moment I walked through the door, I knew I was in capable hands. The professionalism and expertise of the staff at Big O were evident from the start. Tevin and Brian greeted me with a warm welcome and took the time to listen attentively to my concerns about my patrol vehicles. Their knowledge and attention to detail instilled confidence in their ability to address any issues. Furthermore, the quality of work performed at Big O was exceptional. The technicians demonstrated meticulous care and precision in diagnosing and repairing my vehicles. Not only did they resolve the initial issue efficiently, but they also took the time to perform a thorough inspection to ensure that everything was in optimal condition. In addition to the outstanding service and expertise, I was impressed by the transparency and honesty displayed by the team at Big O. They provided clear explanations of the work needed, including cost estimates and timelines, allowing me to make informed decisions about my patrol vehicle's maintenance. Overall, my experience at Big O exceeded all expectations. The combination of exemplary customer service, skilled craftsmanship, and integrity sets them apart from other automotive service providers. I have full confidence in recommending Big O to anyone in need of reliable and trustworthy automotive services. Thank you to the entire team at Big O for your dedication to excellence. You have earned my trust and loyalty as a customer, business, and I will certainly be returning for all my future automotive needs.
Sincerely,
Caylea Segovia from Allied Universal Security Services

marilyn green _{on Google}

Apr 11th, 2024

Brian Stumbo and all the guys were very helpful. professional . I will take all of my cars to them for tires, service, everything.

TAMARA HATFIELD _{on Google}

Apr 8th, 2024

Tevin and Eric are awesome. The whole team works great to make sure there is complete communication and information with the customer. Absolute respect. I drove 1.5 hours for this service and it was worth it.

Tim Stoelk _{on Google}

Apr 2nd, 2024

The group at Urbandale location got me in fast and tires look great!